# AI in Banking & Mortgages: what 94 companies use

usedby lists 94 Banking & Mortgages companies with at least one public AI tool. The most used tool is Zest: 23 of the 94 Banking & Mortgages companies on usedby (24%). These are counts of the companies usedby tracks, not a market share. Latest check 2026-10-08: 145 of 171 public lines checked.

## Most used tools

Share of the 94 Banking & Mortgages companies on usedby that use each tool, every proof level (a job-post signal is the weakest).

| Tool | Companies | Share |
|---|---|---|
| [Zest](https://www.usedby.ai/tools/zest.md) | 23 | 24% |
| [Talkdesk](https://www.usedby.ai/tools/talkdesk.md) | 7 | 7% |
| [Live Person](https://www.usedby.ai/tools/live-person.md) | 6 | 6% |
| [Persado](https://www.usedby.ai/tools/persado.md) | 6 | 6% |
| [Kore.ai](https://www.usedby.ai/tools/kore-ai.md) | 5 | 5% |
| [Sonar](https://www.usedby.ai/tools/sonar.md) | 5 | 5% |
| [H2O.ai](https://www.usedby.ai/tools/h2o-ai.md) | 4 | 4% |
| [Writer](https://www.usedby.ai/tools/writer.md) | 4 | 4% |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | 3 | 3% |
| [Cognition](https://www.usedby.ai/tools/cognition.md) | 3 | 3% |
| [HeyGen](https://www.usedby.ai/tools/heygen.md) | 3 | 3% |
| [Jasper](https://www.usedby.ai/tools/jasper.md) | 3 | 3% |
| [Legora](https://www.usedby.ai/tools/legora.md) | 3 | 3% |
| [Mistral](https://www.usedby.ai/tools/mistral.md) | 3 | 3% |
| [ThoughtSpot](https://www.usedby.ai/tools/thoughtspot.md) | 3 | 3% |
| [Unstructured](https://www.usedby.ai/tools/unstructured.md) | 3 | 3% |
| [ZoomInfo](https://www.usedby.ai/tools/zoominfo.md) | 3 | 3% |
| [Beamery](https://www.usedby.ai/tools/beamery.md) | 2 | 2% |
| [Blip](https://www.usedby.ai/tools/blip.md) | 2 | 2% |
| [Cohere](https://www.usedby.ai/tools/cohere.md) | 2 | 2% |
| [Eightfold](https://www.usedby.ai/tools/eightfold.md) | 2 | 2% |
| [ElevenLabs](https://www.usedby.ai/tools/elevenlabs.md) | 2 | 2% |
| [Figma](https://www.usedby.ai/tools/figma.md) | 2 | 2% |
| [Globality](https://www.usedby.ai/tools/globality.md) | 2 | 2% |
| [Instabase](https://www.usedby.ai/tools/instabase.md) | 2 | 2% |

## Companies

AI tools per company count every public line. A tool marked (signal) rests on a job post only, the weakest proof.

| Company | AI tools on usedby | Tools |
|---|---|---|
| [Santander](https://www.usedby.ai/companies/santander.md) | 8 | Blip, CallMiner, Cognition, Databricks, HireVue, Sierra, Sonar and tl;dv |
| [Citi](https://www.usedby.ai/companies/citi.md) | 8 | Cognition, Eightfold, Endor Labs, Harness, Kore.ai, Movable Ink, Palantir AIP and Sonar |
| [HSBC](https://www.usedby.ai/companies/hsbc.md) | 7 | Eightfold, Gloat, Gupshup, Live Person, Mistral, Pepper Content and Quantexa |
| [Capital One](https://www.usedby.ai/companies/capital-one.md) | 6 | Bloomreach, Chroma, H2O.ai, Norm AI, Persado and ZoomInfo |
| [Ally](https://www.usedby.ai/companies/ally.md) | 6 | Motion, Persado, Salient, Scrunch, Sprinklr and Writer |
| [NatWest](https://www.usedby.ai/companies/natwest.md) | 6 | Comet Opik, Instabase, Persado, PolyAI, Scrunch and Snowflake |
| [JPMorgan Chase](https://www.usedby.ai/companies/jpmorgan-chase.md) | 4 | Codeium, Typeface, Unstructured and ZoomInfo |
| [RBC](https://www.usedby.ai/companies/rbc.md) | 4 | Cohere, Factory, Profound and Weights & Biases |
| [Wells Fargo](https://www.usedby.ai/companies/wells-fargo.md) | 4 | Arize AI, Beamery, H2O.ai and Sonar |
| [J.P. Morgan](https://www.usedby.ai/companies/jp-morgan.md) | 3 | AlphaSense, HeyGen and Sonar |
| [BNP Paribas](https://www.usedby.ai/companies/bnp-paribas.md) | 3 | AdCreative, Amelia and Mistral |
| [BBVA](https://www.usedby.ai/companies/bbva.md) | 3 | Beamery, ChatGPT and GitHub copilot |
| [Societe generale](https://www.usedby.ai/companies/societe-generale.md) | 3 | CVVIZ, Globality and Rogo |
| [Commonwealth Bank](https://www.usedby.ai/companies/commonwealth-bank.md) | 3 | ChatGPT, Figma and H2O.ai |
| [Bank of America](https://www.usedby.ai/companies/bank-of-america.md) | 3 | Persado, Unstructured and ZoomInfo |
| [Itaú](https://www.usedby.ai/companies/itau.md) | 3 | Blip, Cognition and tl;dv |
| [KeyBank](https://www.usedby.ai/companies/keybank.md) | 3 | Automation Anywhere, Braintrust and Loopio |
| [novobanco](https://www.usedby.ai/companies/novobanco.md) | 3 | Feedzai, Legora and Talkdesk |
| [Truist](https://www.usedby.ai/companies/truist.md) | 3 | Globality, Phenom and ThoughtSpot |
| [DBS](https://www.usedby.ai/companies/dbs.md) | 2 | Glean and TruefanAI |
| [TD Bank](https://www.usedby.ai/companies/td-bank.md) | 2 | Cohere and Persado |
| [Huntington](https://www.usedby.ai/companies/huntington.md) | 2 | Kore.ai and Sanas |
| [Akbank](https://www.usedby.ai/companies/akbank.md) | 2 | H2O.ai and Jasper |
| [Deutsche Bank](https://www.usedby.ai/companies/deutsche-bank.md) | 2 | Celonis and Kore.ai |
| [LendingClub](https://www.usedby.ai/companies/lendingclub.md) | 2 | mabl and Persado |
| [New American Funding](https://www.usedby.ai/companies/new-american-funding.md) | 2 | HeyGen and Writer |
| [PNC](https://www.usedby.ai/companies/pnc.md) | 2 | Live Person and ThoughtSpot |
| [Rocket Companies](https://www.usedby.ai/companies/rocket-companies.md) | 2 | Scale AI and Torq |
| [Rocket Mortgage](https://www.usedby.ai/companies/rocket-mortgage.md) | 2 | Instabase and Sierra |
| [Suncoast Credit Union](https://www.usedby.ai/companies/suncoast-credit-union.md) | 2 | UiPath and Zest |
| [Stanford Federal Credit Union](https://www.usedby.ai/companies/stanford-federal-credit-union-stanford-fcu.md) | 2 | Gamma and Zest |
| [Emprise Bank](https://www.usedby.ai/companies/emprise-bank.md) | 2 | ComplyAdvantage and Talkdesk |
| [BNY Mellon](https://www.usedby.ai/companies/bny-mellon.md) | 1 | ChatGPT |
| [HDFC BANK](https://www.usedby.ai/companies/hdfc-bank.md) | 1 | TruefanAI |
| [Banco Sabadell, S.A.](https://www.usedby.ai/companies/sabadell.md) | 1 | Kore.ai |
| [mashreq](https://www.usedby.ai/companies/mashreq.md) | 1 | Kore.ai |
| [Alpha Bank](https://www.usedby.ai/companies/alpha-bank.md) | 1 | ElevenLabs |
| [AmeriSave](https://www.usedby.ai/companies/amerisave.md) | 1 | Colossyan |
| [Banco do Brasil](https://www.usedby.ai/companies/banco-do-brasil.md) | 1 | Cognigy |
| [BankUnited](https://www.usedby.ai/companies/bankunited.md) | 1 | Talkdesk |
| [Bankwest](https://www.usedby.ai/companies/bankwest.md) | 1 | Live Person |
| [Barclays](https://www.usedby.ai/companies/barclays.md) | 1 | Sonar |
| [Belfius](https://www.usedby.ai/companies/belfius.md) | 1 | Mistral |
| [Citibank](https://www.usedby.ai/companies/citibank.md) | 1 | Unstructured |
| [Credit Union of Texas](https://www.usedby.ai/companies/credit-union-of-texas-cutx.md) | 1 | Zest |
| [Danske Bank](https://www.usedby.ai/companies/danske-bank.md) | 1 | Legora |
| [Erste Group](https://www.usedby.ai/companies/erste-group.md) | 1 | Legora |
| [First Hawaiian Bank](https://www.usedby.ai/companies/first-hawaiian-bank.md) | 1 | Zest |
| [Frost Bank](https://www.usedby.ai/companies/frost-bank.md) | 1 | Live Person |
| [Idaho Central Credit Union](https://www.usedby.ai/companies/idaho-central-credit-union.md) | 1 | Zest |
| [Johnson Financial Group](https://www.usedby.ai/companies/johnson-financial-group.md) | 1 | Writer |
| [Kroo Bank](https://www.usedby.ai/companies/kroo-bank.md) | 1 | Make |
| [Liberty FCU](https://www.usedby.ai/companies/liberty-fcu.md) | 1 | HeyGen |
| [Loan Market](https://www.usedby.ai/companies/loan-market.md) | 1 | ThoughtSpot |
| [loanDepot](https://www.usedby.ai/companies/loandepot.md) | 1 | Moveworks |
| [Mahindra Home Finance (MRHFL)](https://www.usedby.ai/companies/mahindra-home-finance-mrhfl.md) | 1 | Leena AI |
| [MTBank](https://www.usedby.ai/companies/mtbank.md) | 1 | hireEZ |
| [NAB](https://www.usedby.ai/companies/nab.md) | 1 | Figma |
| [Nationwide Building Society](https://www.usedby.ai/companies/nationwide-building-society.md) | 1 | Live Person |
| [Pepper Money](https://www.usedby.ai/companies/pepper-money.md) | 1 | Atomicwork |
| [Redwood Credit Union](https://www.usedby.ai/companies/redwood-credit-union.md) | 1 | Zest |
| [Rogers Bank](https://www.usedby.ai/companies/rogers-bank.md) | 1 | Ada |
| [Schwäbisch Hall](https://www.usedby.ai/companies/schwabisch-hall.md) | 1 | Parloa |
| [TruMark Financial Credit Union](https://www.usedby.ai/companies/trumark-financial-credit-union.md) | 1 | Live Person |
| [UOB](https://www.usedby.ai/companies/uob.md) | 1 | Paradox |
| [Valiant](https://www.usedby.ai/companies/valiant.md) | 1 | ElevenLabs |
| [WaFd Bank](https://www.usedby.ai/companies/wafd-bank.md) | 1 | Talkdesk |
| [Woodforest National Bank](https://www.usedby.ai/companies/woodforest-national-bank.md) | 1 | Observe Ai |
| [Commonwealth Credit Union](https://www.usedby.ai/companies/commonwealth-credit-union.md) | 1 | Zest |
| [Guild mortgage](https://www.usedby.ai/companies/guild-mortgage.md) | 1 | Outreach |
| [MBH BANK](https://www.usedby.ai/companies/mbh-bank.md) | 1 | Weaviate |
| [UNFCU](https://www.usedby.ai/companies/unfcu.md) | 1 | Talkdesk |
| [Verity Credit Union](https://www.usedby.ai/companies/verity-credit-union.md) | 1 | Zest |
| [VyStar Credit Union](https://www.usedby.ai/companies/vystar-credit-union.md) | 1 | Zest |
| [Washington State Employees Credit Union](https://www.usedby.ai/companies/washington-state-employees-credit-union-wsecu.md) | 1 | Zest |
| [Arbank](https://www.usedby.ai/companies/arbank.md) | 1 | Jasper |
| [Blue Federal Credit Union](https://www.usedby.ai/companies/blue-federal-credit-union-blue-fcu.md) | 1 | Zest |
| [Community Choice Credit Union](https://www.usedby.ai/companies/community-choice-credit-union-cccu.md) | 1 | Zest |
| [Credit Union West](https://www.usedby.ai/companies/credit-union-cu-west.md) | 1 | Zest |
| [Desert Valleys FCU](https://www.usedby.ai/companies/desert-valleys-fcu.md) | 1 | Zest |
| [DFCU Financial](https://www.usedby.ai/companies/dfcu-financial.md) | 1 | Paradox |
| [Empower Federal Credit Union](https://www.usedby.ai/companies/empower-federal-credit-union.md) | 1 | Zest |
| [Greater Texas Credit Union](https://www.usedby.ai/companies/greater-texas-credit-union.md) | 1 | Zest |
| [Merchants Bank](https://www.usedby.ai/companies/merchants-bank.md) | 1 | Talkdesk |
| [ORNL Federal Credit Union](https://www.usedby.ai/companies/ornl-federal-credit-union.md) | 1 | Zest |
| [StagePoint Federal Credit Union](https://www.usedby.ai/companies/stagepoint-federal-credit-union.md) | 1 | Zest |
| [TowneBank](https://www.usedby.ai/companies/townebank.md) | 1 | Talkdesk |
| [Webster First Federal Credit Union](https://www.usedby.ai/companies/webster-first-federal-credit-union.md) | 1 | Jasper |
| [All In Credit Union](https://www.usedby.ai/companies/all-in-credit-union.md) | 1 | Zest |
| [Altra Federal Credit Union](https://www.usedby.ai/companies/altra-federal-credit-union-altra-fcu.md) | 1 | Zest |
| [Clark County Credit Union](https://www.usedby.ai/companies/clark-county-credit-union.md) | 1 | Zest |
| [Newamerican](https://www.usedby.ai/companies/newamerican.md) | 1 | Writer |
| [Trius Federal Credit Union](https://www.usedby.ai/companies/trius-federal-credit-union.md) | 1 | Zest |
| [Truliant Federal Credit Union](https://www.usedby.ai/companies/truliant-federal-credit-union.md) | 1 | Zest |

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Source: https://www.usedby.ai/companies/industry/banking-mortgages · How we check: https://www.usedby.ai/methodology