# Workflow automation & AI agents tools used by Commerce & Retail companies

usedby lists 38 Commerce & Retail companies using 11 Workflow automation & AI agents tools. The most used is Make: 12 of the 38 Commerce & Retail companies on usedby, every proof level counted. These are counts of the companies usedby tracks, not a market share. Data as of 2026-10-25.

## Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

### Largest companies

By employee range. Size known for 19 of 38.

| Company | Proof | Employees | Tools | Last check |
|---|---|---|---|---|
| [Refresco](https://www.usedby.ai/companies/refresco.md) | Confirmed | 10,001+ | Workato | 2026-10-05 |
| [Sysco](https://www.usedby.ai/companies/sysco.md) | Observed | 10,001+ | Zapier | 2026-10-24 |
| [Lowe's](https://www.usedby.ai/companies/lowes.md) | Observed | 10,001+ | Zapier | 2026-10-24 |

### Strongest proof

Confirmed or declared: 20 of 38. This view filters what you read, never what is counted.

| Company | Proof | Employees | Tools | Last check |
|---|---|---|---|---|
| [The Sauna Place](https://www.usedby.ai/companies/the-sauna-place.md) | Confirmed | Unknown | Lindy | 2026-10-25 |
| [Huel](https://www.usedby.ai/companies/huel.md) | Confirmed | Unknown | n8n | 2026-10-24 |
| [Trendyol](https://www.usedby.ai/companies/trendyol.md) | Confirmed | Unknown | n8n | 2026-10-24 |

## Ranking

Tools ranked by the companies of the 38 Commerce & Retail companies on usedby that use them. Each company counts once per tool, at its strongest proof. Ties go to more confirmed, then declared, then observed companies.

| # | Tool | Companies | Confirmed | Declared | Observed | Job posts only | Last check |
|---|---|---|---|---|---|---|---|
| 1 | [Make](https://www.usedby.ai/tools/make.md) | 12 | 9 | 0 | 3 | 0 | 2026-10-24 |
| 2 | [Zapier](https://www.usedby.ai/tools/zapier.md) | 9 | 5 | 0 | 4 | 0 | 2026-10-24 |
| 3 | [Workato](https://www.usedby.ai/tools/workato.md) | 6 | 1 | 0 | 5 | 0 | 2026-10-21 |
| 4 | [n8n](https://www.usedby.ai/tools/n8n.md) | 2 | 2 | 0 | 0 | 0 | 2026-10-24 |
| 5 | [Beam](https://www.usedby.ai/tools/beam.md) | 2 | 1 | 0 | 1 | 0 | 2026-10-24 |
| 6 | [Lindy](https://www.usedby.ai/tools/lindy.md) | 2 | 1 | 0 | 1 | 0 | 2026-10-25 |
| 7 | [Gumloop](https://www.usedby.ai/tools/gumloop.md) | 2 | 0 | 0 | 2 | 0 | 2026-10-21 |
| 8 | [Kognitos](https://www.usedby.ai/tools/kognitos.md) | 2 | 0 | 0 | 2 | 0 | 2026-10-20 |
| 9 | [Relevance AI](https://www.usedby.ai/tools/relevance-ai.md) | 1 | 1 | 0 | 0 | 0 | 2026-10-17 |
| 10 | [Tray.io](https://www.usedby.ai/tools/tray-io.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-16 |
| 11 | [UiPath](https://www.usedby.ai/tools/uipath.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-21 |

## Customers per tool

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself, or that it lists as a sub-processor on its own legal page, is marked declared. A signal is never a case study or a vendor listing. Strongest proof first. "Last check" is the later of the line's re-verification and its latest capture.

| Tool | Company | Proof | Source | Last check |
|---|---|---|---|---|
| Make | [Adam](https://www.usedby.ai/companies/adam.md) | Confirmed | [make.com](https://www.make.com/success-stories/czech-startup-adam-reduces-development-costs-with-make), captured 2026-10-18 | 2026-10-18 |
| Make | [Art of Your Success](https://www.usedby.ai/companies/art-of-your-success.md) | Confirmed | [make.com](https://www.make.com/success-stories/how-a-solopreneur-used-automation-and-ai-to-power-a-global-business), captured 2026-10-18 | 2026-10-18 |
| Make | [Bookbot](https://www.usedby.ai/companies/bookbot.md) | Confirmed | [make.com](https://www.make.com/success-stories/make-helps-bookbot-cut-employee-onboarding-time), captured 2026-10-18 | 2026-10-18 |
| Make | [Dental Departures](https://www.usedby.ai/companies/dental-departures.md) | Confirmed | [make.com](https://www.make.com/success-stories/make-dental-departures-success-story), captured 2026-10-18 | 2026-10-18 |
| Make | [Dogsie](https://www.usedby.ai/companies/dogsie.md) | Confirmed | [make.com](https://www.make.com/success-stories/automate-order-management-case-study), captured 2026-10-18 | 2026-10-18 |
| Make | [Habitium](https://www.usedby.ai/companies/habitium.md) | Confirmed | [make.com](https://www.make.com/success-stories/automated-order-management-system), captured 2026-10-18 | 2026-10-18 |
| Make | [iFood](https://www.usedby.ai/companies/ifood.md) | Confirmed | [make.com](https://www.make.com/success-stories/how-stellantis-scaled-an-ai-voice-agent-with-make), captured 2026-10-24 | 2026-10-24 |
| Make | [Pacific Drive-Ins](https://www.usedby.ai/companies/pacific-drive-ins.md) | Confirmed | [make.com](https://www.make.com/success-stories/pacific-drive-ins-prevents-significant-revenue-losses-with-make), captured 2026-10-18 | 2026-10-18 |
| Make | [Square Signs](https://www.usedby.ai/companies/square-signs.md) | Confirmed | [make.com](https://www.make.com/success-stories/square-signs-make-success-story), captured 2026-10-18 | 2026-10-18 |
| Make | [Bemol](https://www.usedby.ai/companies/bemol.md) | Observed | [make.com](https://www.make.com/success-stories), captured 2026-10-24 | 2026-10-24 |
| Make | [Dude Wipes](https://www.usedby.ai/companies/dude-wipes.md) | Observed | [make.com](https://www.make.com/), captured 2026-10-24 | 2026-10-24 |
| Make | [Finn](https://www.usedby.ai/companies/finn.md) | Observed | [make.com](https://www.make.com/), captured 2026-10-24 | 2026-10-24 |
| Zapier | [Autotorino](https://www.usedby.ai/companies/autotorino.md) | Confirmed | [zapier.com](https://zapier.com/customer-stories/autotorino), captured 2026-10-04 | 2026-10-24 |
| Zapier | [Erewhon](https://www.usedby.ai/companies/erewhon.md) | Confirmed | [zapier.com](https://zapier.com/customer-stories/erewhon), captured 2026-10-04 | 2026-10-08 |
| Zapier | [Just Eat Spain](https://www.usedby.ai/companies/just-eat-spain.md) | Confirmed | [zapier.com](https://zapier.com/customer-stories/just-eat-spain), captured 2026-10-04 | 2026-10-24 |
| Zapier | [Mercari](https://www.usedby.ai/companies/mercari.md) | Confirmed | [zapier.com](https://zapier.com/customer-stories/mercari), captured 2026-10-24 | 2026-10-24 |
| Zapier | [Toyota of Orlando](https://www.usedby.ai/companies/toyota-of-orlando.md) | Confirmed | [zapier.com](https://zapier.com/customer-stories/toyota-orlando), captured 2026-10-08 | 2026-10-24 |
| Zapier | [Lowe's](https://www.usedby.ai/companies/lowes.md) | Observed | [zapier.com](https://zapier.com/), captured 2026-10-24 | 2026-10-24 |
| Zapier | [Shopify](https://www.usedby.ai/companies/shopify.md) | Observed | [zapier.com](https://zapier.com/), captured 2026-10-24 | 2026-10-24 |
| Zapier | [Casper](https://www.usedby.ai/companies/casper.md) | Observed | [zapier.com](https://zapier.com/customer-stories/mercari), captured 2026-10-24 | 2026-10-24 |
| Zapier | [Sysco](https://www.usedby.ai/companies/sysco.md) | Observed | [zapier.com](https://zapier.com/customer-stories/mercari), captured 2026-10-24 | 2026-10-24 |
| Workato | [Refresco](https://www.usedby.ai/companies/refresco.md) | Confirmed | [workato.com](https://www.workato.com/customers/refresco), captured 2026-10-05 | 2026-10-05 |
| Workato | [Amazon](https://www.usedby.ai/companies/amazon.md) | Observed | [workato.com](https://www.workato.com/), captured 2026-10-10 | 2026-10-10 |
| Workato | [Toast](https://www.usedby.ai/companies/toast.md) | Observed | [workato.com](https://www.workato.com/customers), captured 2026-10-21 | 2026-10-21 |
| Workato | [Helen of Troy](https://www.usedby.ai/companies/helen-of-troy.md) | Observed | [workato.com](https://www.workato.com/customers), captured 2026-10-21 | 2026-10-21 |
| Workato | [Payless](https://www.usedby.ai/companies/payless.md) | Observed | [workato.com](https://www.workato.com/customers), captured 2026-10-21 | 2026-10-21 |
| Workato | [SeatGeek](https://www.usedby.ai/companies/seatgeek.md) | Observed | [workato.com](https://www.workato.com/customers), captured 2026-10-21 | 2026-10-21 |
| n8n | [Huel](https://www.usedby.ai/companies/huel.md) | Confirmed | [n8n.io](https://n8n.io/case-studies/huel/), captured 2026-10-24 | 2026-10-24 |
| n8n | [Trendyol](https://www.usedby.ai/companies/trendyol.md) | Confirmed | [n8n.io](https://n8n.io/case-studies/trendyol/), captured 2026-10-07 | 2026-10-24 |
| Beam | [Americana](https://www.usedby.ai/companies/americana.md) | Confirmed | [beam.ai](https://beam.ai/resources/case-studies/beam-x-americana-building-a-finance-team-around-an-ai-agent), captured 2026-10-05 | 2026-10-24 |
| Beam | [Haz AI](https://www.usedby.ai/companies/haz-ai.md) | Observed | [beam.ai](https://beam.ai/es/resources/case-studies/debt-collection-case-study) | Not dated |
| Lindy | [The Sauna Place](https://www.usedby.ai/companies/the-sauna-place.md) | Confirmed | [lindy.ai](https://www.lindy.ai/case-study/the-sauna-place), captured 2026-10-07 | 2026-10-25 |
| Lindy | [Shopify](https://www.usedby.ai/companies/shopify.md) | Observed | [lindy.ai](https://www.lindy.ai/), captured 2026-10-25 | 2026-10-25 |
| Gumloop | [Shopify](https://www.usedby.ai/companies/shopify.md) | Observed | [gumloop.com](https://www.gumloop.com/pricing), captured 2026-10-21 | 2026-10-21 |
| Gumloop | [Butternut Box](https://www.usedby.ai/companies/butternut-box.md) | Observed | [gumloop.com](https://www.gumloop.com/), captured 2026-10-21 | 2026-10-21 |
| Kognitos | [PepsiCo](https://www.usedby.ai/companies/pepsico.md) | Observed | [kognitos.com](https://www.kognitos.com/case-studies/), captured 2026-10-20 | 2026-10-20 |
| Kognitos | [Builders FirstSource](https://www.usedby.ai/companies/builders-firstsource.md) | Observed | [kognitos.com](https://www.kognitos.com/), captured 2026-10-20 | 2026-10-20 |
| Relevance AI | [Lightspeed](https://www.usedby.ai/companies/lightspeed.md) | Confirmed | [relevanceai.com](https://relevanceai.com/customers/lightspeed-commerce), captured 2026-10-02 | 2026-10-17 |
| Tray.io | [Peddle](https://www.usedby.ai/companies/peddle.md) | Observed | [tray.ai](https://tray.ai/customers/), captured 2026-10-16 | 2026-10-16 |
| UiPath | [Woolworths Group](https://www.usedby.ai/companies/woolworths-group.md) | Observed | [uipath.com](https://www.uipath.com/resources/automation-case-studies), captured 2026-10-21 | 2026-10-21 |

## Method

Public customer lines of active Workflow automation & AI agents tools at companies classified in Commerce & Retail. No software vendor had to be left out. Company mix by strongest proof: 20 confirmed, 0 declared, 18 observed and 0 signals.

## Questions

### Which Workflow automation & AI agents tools do Commerce & Retail companies use most?

Make leads: 12 of the 38 Commerce & Retail companies on usedby that use Workflow automation & AI agents tools use it. Next: Zapier (9), Workato (6), n8n (2), and Beam (2).

### How many Commerce & Retail companies use Workflow automation & AI agents tools?

38 Commerce & Retail companies on usedby use at least one of 11 Workflow automation & AI agents tools. It counts the companies usedby tracks.

### What proof backs these lines?

Of the 38 companies, each counted at its strongest proof: 20 confirmed, 0 declared, 18 observed and 0 known from a job post.

### How does usedby build this ranking?

usedby counts each Commerce & Retail company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.

Industry page: https://www.usedby.ai/companies/industry/commerce-retail.md · Category page: https://www.usedby.ai/tools/category/automation-integration.md

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Source: https://www.usedby.ai/companies/industry/commerce-retail/automation-integration · How we check: https://www.usedby.ai/methodology