# IT service & employee support tools used by Healthcare companies

usedby lists 25 Healthcare companies using 5 IT service & employee support tools. The most used is Leena AI: 11 of the 25 Healthcare companies on usedby, every proof level counted. These are counts of the companies usedby tracks, not a market share. Data as of 2026-10-24.

## Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

### Largest companies

By employee range. Size known for 16 of 25.

| Company | Proof | Employees | Tools | Last check |
|---|---|---|---|---|
| [AstraZeneca](https://www.usedby.ai/companies/astrazeneca.md) | Confirmed | 10,001+ | ServiceNow | 2026-10-20 |
| [Abbott](https://www.usedby.ai/companies/abbott.md) | Observed | 10,001+ | Leena AI | 2026-10-24 |
| [Cencora](https://www.usedby.ai/companies/cencora.md) | Observed | 10,001+ | Leena AI | 2026-10-24 |

### Strongest proof

Confirmed or declared: 5 of 25. This view filters what you read, never what is counted.

| Company | Proof | Employees | Tools | Last check |
|---|---|---|---|---|
| [Vituity](https://www.usedby.ai/companies/vituity.md) | Confirmed | Unknown | Moveworks | 2026-10-24 |
| [Wellstar](https://www.usedby.ai/companies/wellstar.md) | Confirmed | Unknown | Moveworks, ServiceNow | 2026-10-24 |
| [Ammex](https://www.usedby.ai/companies/ammex.md) | Confirmed | Unknown | Atomicwork | 2026-10-22 |

## Ranking

Tools ranked by the companies of the 25 Healthcare companies on usedby that use them. Each company counts once per tool, at its strongest proof. Ties go to more confirmed, then declared, then observed companies.

| # | Tool | Companies | Confirmed | Declared | Observed | Job posts only | Last check |
|---|---|---|---|---|---|---|---|
| 1 | [Leena AI](https://www.usedby.ai/tools/leena-ai.md) | 11 | 0 | 0 | 11 | 0 | 2026-10-24 |
| 2 | [Moveworks](https://www.usedby.ai/tools/moveworks.md) | 8 | 2 | 0 | 6 | 0 | 2026-10-24 |
| 3 | [Atomicwork](https://www.usedby.ai/tools/atomicwork.md) | 4 | 1 | 0 | 3 | 0 | 2026-10-22 |
| 4 | [ServiceNow](https://www.usedby.ai/tools/servicenow.md) | 3 | 1 | 0 | 2 | 0 | 2026-10-20 |
| 5 | [Serval](https://www.usedby.ai/tools/serval.md) | 1 | 1 | 0 | 0 | 0 | 2026-10-19 |

## Customers per tool

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself, or that it lists as a sub-processor on its own legal page, is marked declared. A signal is never a case study or a vendor listing. Strongest proof first. "Last check" is the later of the line's re-verification and its latest capture.

| Tool | Company | Proof | Source | Last check |
|---|---|---|---|---|
| Leena AI | [Cipla](https://www.usedby.ai/companies/cipla.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Houston Methodist](https://www.usedby.ai/companies/houston-methodist.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Abbott](https://www.usedby.ai/companies/abbott.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Cencora](https://www.usedby.ai/companies/cencora.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [CHRISTUS Health](https://www.usedby.ai/companies/christus-health.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Dr. Reddy's](https://www.usedby.ai/companies/dr-reddy-s.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Manipal Hospitals](https://www.usedby.ai/companies/manipal-hospitals.md) | Observed | [leena.ai](https://leena.ai/case-studies), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Medline](https://www.usedby.ai/companies/medline.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Panoramic Health](https://www.usedby.ai/companies/panoramic-health.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Piramal](https://www.usedby.ai/companies/piramal.md) | Observed | [leena.ai](https://leena.ai/case-studies), captured 2026-10-24 | 2026-10-24 |
| Leena AI | [Signant Health](https://www.usedby.ai/companies/signant-health.md) | Observed | [leena.ai](https://leena.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Moveworks | [Vituity](https://www.usedby.ai/companies/vituity.md) | Confirmed | [moveworks.com](https://www.moveworks.com/us/en/customers/vituity-helps-physicians-with-moveworks-proactive-it-support), captured 2026-10-09 | 2026-10-24 |
| Moveworks | [Wellstar](https://www.usedby.ai/companies/wellstar.md) | Confirmed | [moveworks.com](https://www.moveworks.com/us/en/customers/wellstar-saw-chatbot-roi-with-moveworks), captured 2026-10-08 | 2026-10-24 |
| Moveworks | [Boston Scientific](https://www.usedby.ai/companies/boston-scientific.md) | Observed | [moveworks.com](https://www.moveworks.com/), captured 2026-10-24 | 2026-10-24 |
| Moveworks | [Broad Institute](https://www.usedby.ai/companies/broad-institute.md) | Observed | [moveworks.com](https://www.moveworks.com/), captured 2026-10-14 | 2026-10-14 |
| Moveworks | [CVS Health](https://www.usedby.ai/companies/cvs-health.md) | Observed | [moveworks.com](https://www.moveworks.com/), captured 2026-10-24 | 2026-10-24 |
| Moveworks | [Mass General Brigham](https://www.usedby.ai/companies/mass-general-brigham.md) | Observed | [moveworks.com](https://www.moveworks.com/), captured 2026-10-24 | 2026-10-24 |
| Moveworks | [Siemens Healthineers](https://www.usedby.ai/companies/siemens-healthineers.md) | Observed | [moveworks.com](https://www.moveworks.com/), captured 2026-10-24 | 2026-10-24 |
| Moveworks | [Zimmer Biomet](https://www.usedby.ai/companies/zimmer-biomet.md) | Observed | [moveworks.com](https://www.moveworks.com/), captured 2026-10-24 | 2026-10-24 |
| Atomicwork | [Ammex](https://www.usedby.ai/companies/ammex.md) | Confirmed | [atomicwork.com](https://www.atomicwork.com/customers/ammex), captured 2026-10-07 | 2026-10-22 |
| Atomicwork | [Abzena](https://www.usedby.ai/companies/abzena.md) | Observed | [atomicwork.com](https://www.atomicwork.com/pricing), captured 2026-10-22 | 2026-10-22 |
| Atomicwork | [Antelope Valley Medical Center](https://www.usedby.ai/companies/antelope-valley-medical-center.md) | Observed | [atomicwork.com](https://www.atomicwork.com/customers), captured 2026-10-22 | 2026-10-22 |
| Atomicwork | [Ōura](https://www.usedby.ai/companies/oura-ouraring-com.md) | Observed | [atomicwork.com](https://www.atomicwork.com/), captured 2026-10-22 | 2026-10-22 |
| ServiceNow | [AstraZeneca](https://www.usedby.ai/companies/astrazeneca.md) | Confirmed | [servicenow.com](https://www.servicenow.com/customers/fedex.html), captured 2026-10-20 | 2026-10-20 |
| ServiceNow | [CVS Health](https://www.usedby.ai/companies/cvs-health.md) | Observed | [servicenow.com](https://www.servicenow.com/customers.html), captured 2026-10-20 | 2026-10-20 |
| ServiceNow | [Wellstar](https://www.usedby.ai/companies/wellstar.md) | Observed | [servicenow.com](https://www.servicenow.com/customers.html), captured 2026-10-20 | 2026-10-20 |
| Serval | [Abridge](https://www.usedby.ai/companies/abridge.md) | Confirmed | [serval.com](https://www.serval.com/customers/abridge), captured 2026-10-07 | 2026-10-19 |

## Method

Public customer lines of active IT service & employee support tools at companies classified in Healthcare. No software vendor had to be left out. Company mix by strongest proof: 5 confirmed, 0 declared, 20 observed and 0 signals.

## Questions

### Which IT service & employee support tools do Healthcare companies use most?

Leena AI leads: 11 of the 25 Healthcare companies on usedby that use IT service & employee support tools use it. Next: Moveworks (8), Atomicwork (4), ServiceNow (3), and Serval (1).

### How many Healthcare companies use IT service & employee support tools?

25 Healthcare companies on usedby use at least one of 5 IT service & employee support tools. It counts the companies usedby tracks.

### What proof backs these lines?

Of the 25 companies, each counted at its strongest proof: 5 confirmed, 0 declared, 20 observed and 0 known from a job post.

### How does usedby build this ranking?

usedby counts each Healthcare company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.

Industry page: https://www.usedby.ai/companies/industry/healthcare.md · Category page: https://www.usedby.ai/tools/category/it-service-management.md

---
Source: https://www.usedby.ai/companies/industry/healthcare/it-service-management · How we check: https://www.usedby.ai/methodology