# AI agents for customer service tools used by Hospitals & Care Providers companies usedby lists 15 Hospitals & Care Providers companies using 7 AI agents for customer service tools. The most used is EliseAI: 5 of the 15 Hospitals & Care Providers companies on usedby, every proof level counted. These are counts of the companies usedby tracks, not a market share. Data as of 2026-10-21. ## Ranking Tools ranked by the companies of the 15 Hospitals & Care Providers companies on usedby that use them. Each company counts once per tool, at its strongest proof. Ties go to more confirmed, then declared, then observed companies. | # | Tool | Companies | Confirmed | Declared | Observed | Job posts only | Last check | |---|---|---|---|---|---|---|---| | 1 | [EliseAI](https://www.usedby.ai/tools/eliseai.md) | 5 | 0 | 0 | 5 | 0 | 2026-10-19 | | 2 | [Sierra](https://www.usedby.ai/tools/sierra.md) | 2 | 2 | 0 | 0 | 0 | 2026-10-19 | | 3 | [Amelia](https://www.usedby.ai/tools/amelia.md) | 2 | 0 | 0 | 2 | 0 | 2026-10-16 | | 4 | [Blip](https://www.usedby.ai/tools/blip.md) | 2 | 0 | 0 | 2 | 0 | 2026-10-19 | | 5 | [Zowie](https://www.usedby.ai/tools/zowie.md) | 2 | 0 | 0 | 2 | 0 | 2026-10-19 | | 6 | [Rasa](https://www.usedby.ai/tools/rasa.md) | 1 | 1 | 0 | 0 | 0 | 2026-10-21 | | 7 | [Yellow.ai](https://www.usedby.ai/tools/yellow-ai.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-19 | ## Customers per tool Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself is marked declared. A signal is never a case study or a vendor listing. Strongest proof first. "Last check" is the later of the line's re-verification and its latest capture. | Tool | Company | Proof | Source | Last check | |---|---|---|---|---| | EliseAI | [Advantia Health](https://www.usedby.ai/companies/advantia-health.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 | | EliseAI | [Affiliated Dermatology](https://www.usedby.ai/companies/affiliated-dermatology.md) | Observed | [eliseai.com](https://eliseai.com/health/customer-stories), captured 2026-10-19 | 2026-10-19 | | EliseAI | [Dermatology Partners](https://www.usedby.ai/companies/dermatology-partners.md) | Observed | [eliseai.com](https://eliseai.com/health/customer-stories), captured 2026-10-19 | 2026-10-19 | | EliseAI | [Texas Dermatology](https://www.usedby.ai/companies/texas-dermatology.md) | Observed | [eliseai.com](https://eliseai.com/health/customer-stories), captured 2026-10-19 | 2026-10-19 | | EliseAI | [Unified Women's Healthcare](https://www.usedby.ai/companies/unified-women-s-healthcare.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 | | Sierra | [Modern Animal](https://www.usedby.ai/companies/modern-animal.md) | Confirmed | [sierra.ai](https://sierra.ai/customers/modern-animal), captured 2026-10-07 | 2026-10-19 | | Sierra | [Sutter Health](https://www.usedby.ai/companies/sutter-health.md) | Confirmed | [sierra.ai](https://sierra.ai/customers/sutter-health), captured 2026-10-01 | 2026-10-19 | | Amelia | [Aveanna Healthcare](https://www.usedby.ai/companies/aveanna-healthcare.md) | Observed | [soundhound.com](https://www.soundhound.com/customers), captured 2026-10-16 | 2026-10-16 | | Amelia | [MUSC Health](https://www.usedby.ai/companies/musc-health.md) | Observed | [soundhound.com](https://www.soundhound.com/customers), captured 2026-10-16 | 2026-10-16 | | Blip | [Dasa](https://www.usedby.ai/companies/dasa.md) | Observed | [blip.ai](https://www.blip.ai/en/), captured 2026-10-19 | 2026-10-19 | | Blip | [Fleury](https://www.usedby.ai/companies/fleury.md) | Observed | [blip.ai](https://www.blip.ai/en/), captured 2026-10-19 | 2026-10-19 | | Zowie | [ALAB Laboratoria](https://www.usedby.ai/companies/alab-laboratoria.md) | Observed | [getzowie.com](https://getzowie.com/testimonials), captured 2026-10-19 | 2026-10-19 | | Zowie | [Diagnostyka](https://www.usedby.ai/companies/diagnostyka.md) | Observed | [getzowie.com](https://getzowie.com/testimonials), captured 2026-10-19 | 2026-10-19 | | Rasa | [Providence](https://www.usedby.ai/companies/providence.md) | Confirmed | [rasa.com](https://rasa.com/customers/providence-health), captured 2026-10-08 | 2026-10-21 | | Yellow.ai | [Empire Dermatology](https://www.usedby.ai/companies/empire-dermatology.md) | Observed | [yellow.ai](https://yellow.ai/case-study/), captured 2026-10-19 | 2026-10-19 | ## Method Public customer lines of active AI agents for customer service tools at companies classified in Hospitals & Care Providers. No software vendor had to be left out. Company mix by strongest proof: 3 confirmed, 0 declared, 12 observed and 0 signals. ## Questions ### Which AI agents for customer service tools do Hospitals & Care Providers companies use most? EliseAI leads: 5 of the 15 Hospitals & Care Providers companies on usedby that use AI agents for customer service tools use it. Next: Sierra (2), Amelia (2), Blip (2), and Zowie (2). ### How many Hospitals & Care Providers companies use AI agents for customer service tools? 15 Hospitals & Care Providers companies on usedby use at least one of 7 AI agents for customer service tools. It counts the companies usedby tracks. ### What proof backs these lines? Of the 15 companies, each counted at its strongest proof: 3 confirmed, 0 declared, 12 observed and 0 known from a job post. ### How does usedby build this ranking? usedby counts each Hospitals & Care Providers company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it. Industry page: https://www.usedby.ai/companies/industry/hospitals-care-providers.md · Category page: https://www.usedby.ai/tools/category/customer-service-automation.md --- Source: https://www.usedby.ai/companies/industry/hospitals-care-providers/customer-service-automation · How we check: https://www.usedby.ai/methodology