# Document & process intelligence tools used by Insurance & InsurTech companies usedby lists 16 Insurance & InsurTech companies using 6 Document & process intelligence tools. The most used is Upstage: 6 of the 16 Insurance & InsurTech companies on usedby, every proof level counted. These are counts of the companies usedby tracks, not a market share. Data as of 2026-10-24. ## Ranking Tools ranked by the companies of the 16 Insurance & InsurTech companies on usedby that use them. Each company counts once per tool, at its strongest proof. Ties go to more confirmed, then declared, then observed companies. | # | Tool | Companies | Confirmed | Declared | Observed | Job posts only | Last check | |---|---|---|---|---|---|---|---| | 1 | [Upstage](https://www.usedby.ai/tools/upstage.md) | 6 | 3 | 0 | 3 | 0 | 2026-10-22 | | 2 | [Hyperscience](https://www.usedby.ai/tools/hyperscience.md) | 4 | 0 | 0 | 4 | 0 | 2026-10-21 | | 3 | [LlamaIndex](https://www.usedby.ai/tools/llamaindex.md) | 2 | 2 | 0 | 0 | 0 | 2026-10-24 | | 4 | [Reducto](https://www.usedby.ai/tools/reducto.md) | 2 | 0 | 0 | 2 | 0 | 2026-10-20 | | 5 | [Instabase](https://www.usedby.ai/tools/instabase.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-23 | | 6 | [Unstructured](https://www.usedby.ai/tools/unstructured.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-06 | ## Customers per tool Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself is marked declared. A signal is never a case study or a vendor listing. Strongest proof first. "Last check" is the later of the line's re-verification and its latest capture. | Tool | Company | Proof | Source | Last check | |---|---|---|---|---| | Upstage | [Amwins](https://www.usedby.ai/companies/amwins.md) | Confirmed | [upstage.ai](https://www.upstage.ai/customers/amwins), captured 2026-10-08 | 2026-10-22 | | Upstage | [Hanwha Life](https://www.usedby.ai/companies/hanwha-life.md) | Confirmed | [upstage.ai](https://www.upstage.ai/customers/hanwha-life), captured 2026-10-08 | 2026-10-22 | | Upstage | [Tricura Insurance Group](https://www.usedby.ai/companies/tricura-insurance-group.md) | Confirmed | [upstage.ai](https://www.upstage.ai/customers/tricura-insurance-group), captured 2026-10-08 | 2026-10-22 | | Upstage | [AIA](https://www.usedby.ai/companies/aia.md) | Observed | [upstage.ai](https://www.upstage.ai/pricing/on-prem), captured 2026-10-22 | 2026-10-22 | | Upstage | [Hyundai Marine & Fire Insurance](https://www.usedby.ai/companies/hyundai-marine-fire-insurance.md) | Observed | [upstage.ai](https://www.upstage.ai/pricing/on-prem), captured 2026-10-22 | 2026-10-22 | | Upstage | [Samsung Fire & Marine Insurance](https://www.usedby.ai/companies/samsung-fire-marine-insurance.md) | Observed | [upstage.ai](https://www.upstage.ai/customers), captured 2026-10-22 | 2026-10-22 | | Hyperscience | [MetLife](https://www.usedby.ai/companies/metlife.md) | Observed | [hyperscience.ai](https://www.hyperscience.ai/customer-stories/), captured 2026-10-21 | 2026-10-21 | | Hyperscience | [Mutual of Omaha](https://www.usedby.ai/companies/mutual-of-omaha.md) | Observed | [hyperscience.ai](https://www.hyperscience.ai/), captured 2026-10-21 | 2026-10-21 | | Hyperscience | [Canada Life](https://www.usedby.ai/companies/canada-life.md) | Observed | [hyperscience.ai](https://www.hyperscience.ai/customer-stories/), captured 2026-10-21 | 2026-10-21 | | Hyperscience | [Foresters Financial](https://www.usedby.ai/companies/foresters-financial.md) | Observed | [hyperscience.ai](https://www.hyperscience.ai/customer-stories/), captured 2026-10-21 | 2026-10-21 | | LlamaIndex | [Pathwork](https://www.usedby.ai/companies/pathwork.md) | Confirmed | [llamaindex.ai](https://www.llamaindex.ai/customers/clean-inputs-smarter-minds-how-delphi-uses-llamacloud-to-power-better-data-ingestion-pipelines), captured 2026-10-24 | 2026-10-24 | | LlamaIndex | [Tripinsurance](https://www.usedby.ai/companies/tripinsurance.md) | Confirmed | [llamaindex.ai](https://www.llamaindex.ai/customers/revolutionizing-medical-insurance-analysis-with-agentic-claim-estimation), captured 2026-10-07 | 2026-10-07 | | Reducto | [Elysian](https://www.usedby.ai/companies/elysian.md) | Observed | [reducto.ai](https://reducto.ai/customers), captured 2026-10-20 | 2026-10-20 | | Reducto | [Newfront](https://www.usedby.ai/companies/newfront.md) | Observed | [reducto.ai](https://reducto.ai/customers), captured 2026-10-20 | 2026-10-20 | | Instabase | [Axa](https://www.usedby.ai/companies/axa.md) | Observed | [instabase.com](https://www.instabase.com/customer), captured 2026-10-23 | 2026-10-23 | | Unstructured | [Humana](https://www.usedby.ai/companies/humana.md) | Observed | [unstructured.io](https://unstructured.io/), captured 2026-10-06 | 2026-10-06 | ## Method Public customer lines of active Document & process intelligence tools at companies classified in Insurance & InsurTech. No software vendor had to be left out. Company mix by strongest proof: 5 confirmed, 0 declared, 11 observed and 0 signals. ## Questions ### Which Document & process intelligence tools do Insurance & InsurTech companies use most? Upstage leads: 6 of the 16 Insurance & InsurTech companies on usedby that use Document & process intelligence tools use it. Next: Hyperscience (4), LlamaIndex (2), Reducto (2), and Instabase (1). ### How many Insurance & InsurTech companies use Document & process intelligence tools? 16 Insurance & InsurTech companies on usedby use at least one of 6 Document & process intelligence tools. It counts the companies usedby tracks. ### What proof backs these lines? Of the 16 companies, each counted at its strongest proof: 5 confirmed, 0 declared, 11 observed and 0 known from a job post. ### How does usedby build this ranking? usedby counts each Insurance & InsurTech company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it. Industry page: https://www.usedby.ai/companies/industry/insurance-insurtech.md · Category page: https://www.usedby.ai/tools/category/document-process-intelligence.md --- Source: https://www.usedby.ai/companies/industry/insurance-insurtech/document-process-intelligence · How we check: https://www.usedby.ai/methodology