# AI tools used in Physical Security: 12 companies, with public proof

usedby lists 12 Physical Security companies with at least one public AI tool. The most used tool is Cresta: 2 of the 12 Physical Security companies on usedby (17%), every proof level counted. These are counts of the companies usedby tracks, not a market share. Latest check 2026-10-19: 27 of 27 public lines checked.

> Alarm monitoring, video surveillance and access control, security guard services, and the software built for them.

## Top AI tools in Physical Security

Ranked by the companies of the 12 Physical Security companies on usedby that use the tool, at every proof level: from case studies to job posts. Ties go to the tool with more confirmed, then observed companies. Each company counts once, at its strongest proof.

| Tool | Companies | Share | Confirmed | Observed | Job posts only |
|---|---|---|---|---|---|
| [Cresta](https://www.usedby.ai/tools/cresta.md) | 2 | 17% | 2 | 0 | 0 |
| [Tidio](https://www.usedby.ai/tools/tidio.md) | 2 | 17% | 1 | 1 | 0 |
| [Abnormal AI](https://www.usedby.ai/tools/abnormal-ai.md) | 1 | 8% | 1 | 0 | 0 |
| [Actively](https://www.usedby.ai/tools/actively.md) | 1 | 8% | 1 | 0 | 0 |
| [Clay](https://www.usedby.ai/tools/clay.md) | 1 | 8% | 1 | 0 | 0 |
| [Humanly](https://www.usedby.ai/tools/humanly.md) | 1 | 8% | 1 | 0 | 0 |
| [Invoca](https://www.usedby.ai/tools/invoca.md) | 1 | 8% | 1 | 0 | 0 |
| [Loopio](https://www.usedby.ai/tools/loopio.md) | 1 | 8% | 1 | 0 | 0 |
| [Maven AGI](https://www.usedby.ai/tools/maven.md) | 1 | 8% | 1 | 0 | 0 |
| [Sierra](https://www.usedby.ai/tools/sierra.md) | 1 | 8% | 1 | 0 | 0 |
| [Talkdesk](https://www.usedby.ai/tools/talkdesk.md) | 1 | 8% | 1 | 0 | 0 |
| [Vapi](https://www.usedby.ai/tools/vapi.md) | 1 | 8% | 1 | 0 | 0 |
| [Zip](https://www.usedby.ai/tools/zip.md) | 1 | 8% | 1 | 0 | 0 |
| [Apollo](https://www.usedby.ai/tools/apollo.md) | 1 | 8% | 0 | 1 | 0 |
| [Cursor](https://www.usedby.ai/tools/cursor.md) | 1 | 8% | 0 | 1 | 0 |
| [Gumloop](https://www.usedby.ai/tools/gumloop.md) | 1 | 8% | 0 | 1 | 0 |
| [Juicebox](https://www.usedby.ai/tools/juicebox.md) | 1 | 8% | 0 | 1 | 0 |
| [Movable Ink](https://www.usedby.ai/tools/movable-ink.md) | 1 | 8% | 0 | 1 | 0 |
| [Outreach](https://www.usedby.ai/tools/outreach.md) | 1 | 8% | 0 | 1 | 0 |
| [Synthesia](https://www.usedby.ai/tools/synthesia.md) | 1 | 8% | 0 | 1 | 0 |
| [Clari](https://www.usedby.ai/tools/clari.md) | 1 | 8% | 0 | 0 | 1 |
| [Claude](https://www.usedby.ai/tools/claude.md) | 1 | 8% | 0 | 0 | 1 |
| [Figma](https://www.usedby.ai/tools/figma.md) | 1 | 8% | 0 | 0 | 1 |
| [Retool](https://www.usedby.ai/tools/retool.md) | 1 | 8% | 0 | 0 | 1 |
| [Workato](https://www.usedby.ai/tools/workato.md) | 1 | 8% | 0 | 0 | 1 |

## Where AI lands

Each tool family by the companies of the 12 Physical Security companies on usedby using one, with its most used tools (companies at every proof level).

| Tool family | Companies | Share | Most used tools |
|---|---|---|---|
| [Customer service](https://www.usedby.ai/tools/category/customer-service.md) | 7 | 58% | [Cresta](https://www.usedby.ai/tools/cresta.md) (2), [Tidio](https://www.usedby.ai/tools/tidio.md) (2) and [Maven AGI](https://www.usedby.ai/tools/maven.md) (1) |
| [Business functions & industries](https://www.usedby.ai/tools/category/business-functions-industries.md) | 3 | 25% | [Humanly](https://www.usedby.ai/tools/humanly.md) (1), [Zip](https://www.usedby.ai/tools/zip.md) (1) and [Juicebox](https://www.usedby.ai/tools/juicebox.md) (1) |
| [Creative & media](https://www.usedby.ai/tools/category/creative-media.md) | 2 | 17% | [Synthesia](https://www.usedby.ai/tools/synthesia.md) (1) and [Figma](https://www.usedby.ai/tools/figma.md) (1) |
| [Marketing](https://www.usedby.ai/tools/category/marketing.md) | 2 | 17% | [Invoca](https://www.usedby.ai/tools/invoca.md) (1) and [Movable Ink](https://www.usedby.ai/tools/movable-ink.md) (1) |
| [Sales](https://www.usedby.ai/tools/category/sales.md) | 2 | 17% | [Actively](https://www.usedby.ai/tools/actively.md) (1), [Clay](https://www.usedby.ai/tools/clay.md) (1) and [Apollo](https://www.usedby.ai/tools/apollo.md) (1) |
| [AI assistants & models](https://www.usedby.ai/tools/category/ai-assistants-models.md) | 1 | 8% | [Claude](https://www.usedby.ai/tools/claude.md) (1) |
| [Data & documents](https://www.usedby.ai/tools/category/data-documents.md) | 1 | 8% | [Loopio](https://www.usedby.ai/tools/loopio.md) (1) |
| [Security](https://www.usedby.ai/tools/category/security.md) | 1 | 8% | [Abnormal AI](https://www.usedby.ai/tools/abnormal-ai.md) (1) |

## Companies

AI tools per company count every public line. A tool marked (signal) rests on a job post only, the weakest proof.

| Company | AI tools on usedby | Tools |
|---|---|---|
| [Verkada](https://www.usedby.ai/companies/verkada.md) | 11 | Actively, Clari (signal), Claude (signal), Clay, Cursor, Figma (signal), Gumloop, Juicebox, Outreach, Retool (signal) and Workato (signal) |
| [ADT](https://www.usedby.ai/companies/adt.md) | 5 | Abnormal AI, Movable Ink, Sierra, Tidio and Zip |
| [Vivint](https://www.usedby.ai/companies/vivint.md) | 2 | Cresta and Invoca |
| [ADT Security](https://www.usedby.ai/companies/adt-security.md) | 1 | Tidio |
| [Alarm.com](https://www.usedby.ai/companies/alarm-com.md) | 1 | Talkdesk |
| [Allied Universal](https://www.usedby.ai/companies/allied-universal.md) | 1 | Loopio |
| [Amazon Ring](https://www.usedby.ai/companies/amazon-ring.md) | 1 | Vapi |
| [Belfry](https://www.usedby.ai/companies/belfry.md) | 1 | Maven AGI |
| [Brink’s](https://www.usedby.ai/companies/brinks.md) | 1 | Synthesia |
| [Brinks Home](https://www.usedby.ai/companies/brinks-home.md) | 1 | Cresta |
| [L.W. Bills Company](https://www.usedby.ai/companies/l-w-bills-company.md) | 1 | Apollo |
| [DK Security](https://www.usedby.ai/companies/dk-security.md) | 1 | Humanly |

## Questions about AI in Physical Security

### What AI tools do Physical Security companies use?

Cresta comes first: 2 of the 12 Physical Security companies on usedby use it (17%), at every proof level from case studies to job posts. Tidio (2), Abnormal AI (1), Actively (1), and Clay (1) come next.

### How many Physical Security companies use AI tools?

usedby lists 12 Physical Security companies with at least one public AI tool. This counts the companies usedby tracks, not the whole industry.

### What AI coding tools do Physical Security companies use?

On usedby: Cursor (1), counted among the 12 Physical Security companies on usedby, at every proof level from case studies to job posts.

### What AI customer support tools do Physical Security companies use?

On usedby: Cresta (2), Tidio (2), and Maven AGI (1), counted among the 12 Physical Security companies on usedby, at every proof level from case studies to job posts.

### What AI sales tools do Physical Security companies use?

On usedby: Actively (1), Clay (1), and Apollo (1), counted among the 12 Physical Security companies on usedby, at every proof level from case studies to job posts.

### How does usedby count AI use in Physical Security?

Each line comes from a public page that names the company: a vendor's customer page, a published case study, a press release or a job post, most saved with a dated capture and checked again on each run. usedby lists a company because such a page exists, so the shares on this page describe the Physical Security companies on usedby, not the whole industry.

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Source: https://www.usedby.ai/companies/industry/physical-security · How we check: https://www.usedby.ai/methodology