# AI agents for customer service tools used by Real Estate companies

usedby lists 38 Real Estate companies using 11 AI agents for customer service tools. The most used is EliseAI: 22 of the 38 Real Estate companies on usedby, every proof level counted. These are counts of the companies usedby tracks, not a market share. Data as of 2026-10-25.

## Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

### Largest companies

By employee range. Size known for 19 of 38.

| Company | Proof | Employees | Tools | Last check |
|---|---|---|---|---|
| [Public Storage](https://www.usedby.ai/companies/public-storage.md) | Confirmed | 5,001–10,000 | Cognigy | 2026-10-24 |
| [Landmark Properties](https://www.usedby.ai/companies/landmark-properties.md) | Confirmed | 1,001–5,000 | EliseAI | 2026-10-19 |
| [RPM Living](https://www.usedby.ai/companies/rpm-living.md) | Confirmed | 1,001–5,000 | EliseAI | 2026-10-19 |

### Strongest proof

Confirmed or declared: 23 of 38. This view filters what you read, never what is counted.

| Company | Proof | Employees | Tools | Last check |
|---|---|---|---|---|
| [Housing.com](https://www.usedby.ai/companies/housing-com.md) | Confirmed | Unknown | Gupshup | 2026-10-25 |
| [NoBroker](https://www.usedby.ai/companies/nobroker.md) | Confirmed | Unknown | Gupshup | 2026-10-25 |
| [Endeksa](https://www.usedby.ai/companies/endeksa.md) | Confirmed | 51–200 | Tidio | 2026-10-25 |

## Ranking

Tools ranked by the companies of the 38 Real Estate companies on usedby that use them. Each company counts once per tool, at its strongest proof. Ties go to more confirmed, then declared, then observed companies.

| # | Tool | Companies | Confirmed | Declared | Observed | Job posts only | Last check |
|---|---|---|---|---|---|---|---|
| 1 | [EliseAI](https://www.usedby.ai/tools/eliseai.md) | 22 | 14 | 0 | 8 | 0 | 2026-10-19 |
| 2 | [Tidio](https://www.usedby.ai/tools/tidio.md) | 3 | 2 | 0 | 1 | 0 | 2026-10-25 |
| 3 | [Crescendo](https://www.usedby.ai/tools/crescendo.md) | 3 | 1 | 0 | 2 | 0 | 2026-10-24 |
| 4 | [Gupshup](https://www.usedby.ai/tools/gupshup.md) | 2 | 2 | 0 | 0 | 0 | 2026-10-25 |
| 5 | [Sierra](https://www.usedby.ai/tools/sierra.md) | 2 | 2 | 0 | 0 | 0 | 2026-10-25 |
| 6 | [Cognigy](https://www.usedby.ai/tools/cognigy.md) | 1 | 1 | 0 | 0 | 0 | 2026-10-24 |
| 7 | [Forethought](https://www.usedby.ai/tools/forethought.md) | 1 | 1 | 0 | 0 | 0 | 2026-10-24 |
| 8 | [Blip](https://www.usedby.ai/tools/blip.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-19 |
| 9 | [Gradient Labs](https://www.usedby.ai/tools/gradient-labs.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-21 |
| 10 | [Maven AGI](https://www.usedby.ai/tools/maven.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-20 |
| 11 | [Parloa](https://www.usedby.ai/tools/parloa.md) | 1 | 0 | 0 | 1 | 0 | 2026-10-23 |

## Customers per tool

Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote, a press release, or the company's own public account of using the tool (its own site, or a post by one of its executives, VP or above)), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). A line the company declared to usedby itself, or that it lists as a sub-processor on its own legal page, is marked declared. A signal is never a case study or a vendor listing. Strongest proof first. "Last check" is the later of the line's re-verification and its latest capture.

| Tool | Company | Proof | Source | Last check |
|---|---|---|---|---|
| EliseAI | [BLDG Partners](https://www.usedby.ai/companies/bldg-partners.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/bldg-partners-success-story), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [CAF Management](https://www.usedby.ai/companies/caf-management.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-caf-management-uses-eliseai-to-power-a-centralized-operating-model), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Cowboy Properties](https://www.usedby.ai/companies/cowboy-properties.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-cowboy-properties-uses-eliseais-maintenance-app-to-foster-compelling-communities-and-happy-residents), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [ESG Kullen](https://www.usedby.ai/companies/esg-kullen.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-esg-kullen-turned-around-two-struggling-assets-with-help-from-eliseai), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Goldoller](https://www.usedby.ai/companies/goldoller.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-goldoller-creates-a-seamless-self-serve-prospect-journey-with-ai-guided-tours), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Landmark Properties](https://www.usedby.ai/companies/landmark-properties.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/why-landmark-properties-moved-100-communities-to-eliseais-ai-guided-tour-platform), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Olympus Property](https://www.usedby.ai/companies/olympus-property.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-olympus-property-consolidated-its-tech-stack-and-elevated-the-onsite-experience-with-eliseai), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Oxford Companies](https://www.usedby.ai/companies/oxford-companies.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-oxford-companies-use-human-touch-automations-to-empower-their-teams-and-close-more-leases), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Perennial Properties](https://www.usedby.ai/companies/perennial-properties.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-perennial-properties-modernized-their-maintenance-ops-with-eliseai), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [RPM Living](https://www.usedby.ai/companies/rpm-living.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-rpm-living-scaled-their-managed-services-offering-with-eliseai), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [S2 Residential](https://www.usedby.ai/companies/s2-residential.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-s2-empowers-their-techs-and-completes-work-orders-faster-with-eliseais-maintenance-app), captured 2026-10-07 | 2026-10-07 |
| EliseAI | [Spark Management](https://www.usedby.ai/companies/spark-management.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-spark-management-leverages-eliseai-to-power-their-centralized-operating-model), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Urby](https://www.usedby.ai/companies/urby.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-urby-built-a-centralized-ai-powered-operating-model-without-losing-their-personal-touch), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [WinnCompanies](https://www.usedby.ai/companies/winncompanies.md) | Confirmed | [eliseai.com](https://eliseai.com/customer-stories/how-winncompanies-uses-eliseai-to-support-their-affordable-resident-population-at-scale), captured 2026-10-07 | 2026-10-19 |
| EliseAI | [Avenue5 Residential](https://www.usedby.ai/companies/avenue5-residential.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 |
| EliseAI | [Equity Residential](https://www.usedby.ai/companies/equity-residential.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 |
| EliseAI | [Greystar](https://www.usedby.ai/companies/greystar.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 |
| EliseAI | [LeFrak Commercial](https://www.usedby.ai/companies/lefrak-commercial.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 |
| EliseAI | [Mill Creek Residential](https://www.usedby.ai/companies/mill-creek-residential.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 |
| EliseAI | [Residential](https://www.usedby.ai/companies/residential.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 |
| EliseAI | [Summit Property](https://www.usedby.ai/companies/summit-property.md) | Observed | [eliseai.com](https://eliseai.com/), captured 2026-10-19 | 2026-10-19 |
| EliseAI | [Woodward Properties](https://www.usedby.ai/companies/woodward-properties.md) | Observed | [eliseai.com](https://eliseai.com/customer-stories), captured 2026-10-19 | 2026-10-19 |
| Tidio | [Cove](https://www.usedby.ai/companies/cove.md) | Confirmed | [tidio.com](https://www.tidio.com/customers/cove/), captured 2026-10-19 | 2026-10-25 |
| Tidio | [Endeksa](https://www.usedby.ai/companies/endeksa.md) | Confirmed | [tidio.com](https://www.tidio.com/customers/endeksa/), captured 2026-10-25 | 2026-10-25 |
| Tidio | [Wasatch group](https://www.usedby.ai/companies/wasatch-group.md) | Observed | [tidio.com](https://www.tidio.com/fr/), captured 2026-10-25 | 2026-10-25 |
| Crescendo | [SimpleSUB Water](https://www.usedby.ai/companies/simplesub-water.md) | Confirmed | [crescendo.ai](https://www.crescendo.ai/customer-stories/simplesub-water-support-transformation), captured 2026-10-07 | 2026-10-24 |
| Crescendo | [Bungalow Living](https://www.usedby.ai/companies/bungalow-living.md) | Observed | [crescendo.ai](https://www.crescendo.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Crescendo | [DAMAC](https://www.usedby.ai/companies/damac.md) | Observed | [crescendo.ai](https://www.crescendo.ai/customers), captured 2026-10-24 | 2026-10-24 |
| Gupshup | [Housing.com](https://www.usedby.ai/companies/housing-com.md) | Confirmed | [gupshup.ai](https://www.gupshup.ai/resources/case-studies/housing-com/), captured 2026-10-08 | 2026-10-25 |
| Gupshup | [NoBroker](https://www.usedby.ai/companies/nobroker.md) | Confirmed | [gupshup.ai](https://www.gupshup.ai/resources/case-studies/nobroker-leverages-conversational-support-on-whatsapp/), captured 2026-10-08 | 2026-10-25 |
| Sierra | [Redfin](https://www.usedby.ai/companies/redfin.md) | Confirmed | [sierra.ai](https://sierra.ai/customers/redfin), captured 2026-10-01 | 2026-10-25 |
| Sierra | [StoreEase](https://www.usedby.ai/companies/storeease.md) | Confirmed | [sierra.ai](https://sierra.ai/customers/storeease), captured 2026-10-07 | 2026-10-25 |
| Cognigy | [Public Storage](https://www.usedby.ai/companies/public-storage.md) | Confirmed | [cognigy.com](https://www.cognigy.com/en/case-study/public-storage), captured 2026-10-08 | 2026-10-24 |
| Forethought | [RemoteLock](https://www.usedby.ai/companies/remotelock.md) | Confirmed | [forethought.ai](https://forethought.ai/case-studies/upwork), captured 2026-10-24 | 2026-10-24 |
| Blip | [Brognoli](https://www.usedby.ai/companies/brognoli.md) | Observed | [blip.ai](https://www.blip.ai/en/cases/), captured 2026-10-19 | 2026-10-19 |
| Gradient Labs | [Rightmove](https://www.usedby.ai/companies/rightmove.md) | Observed | [gradient-labs.ai](https://gradient-labs.ai/customers), captured 2026-10-21 | 2026-10-21 |
| Maven AGI | [Qualia](https://www.usedby.ai/companies/qualia.md) | Observed | [mavenagi.com](https://www.mavenagi.com/customer-stories), captured 2026-10-20 | 2026-10-20 |
| Parloa | [GESOBAU](https://www.usedby.ai/companies/gesobau-ag.md) | Observed | [parloa.com](https://www.parloa.com/customers/), captured 2026-10-23 | 2026-10-23 |

## Method

Public customer lines of active AI agents for customer service tools at companies classified in Real Estate. No software vendor had to be left out. Company mix by strongest proof: 23 confirmed, 0 declared, 15 observed and 0 signals.

## Questions

### Which AI agents for customer service tools do Real Estate companies use most?

EliseAI leads: 22 of the 38 Real Estate companies on usedby that use AI agents for customer service tools use it. Next: Tidio (3), Crescendo (3), Gupshup (2), and Sierra (2).

### How many Real Estate companies use AI agents for customer service tools?

38 Real Estate companies on usedby use at least one of 11 AI agents for customer service tools. It counts the companies usedby tracks.

### What proof backs these lines?

Of the 38 companies, each counted at its strongest proof: 23 confirmed, 0 declared, 15 observed and 0 known from a job post.

### How does usedby build this ranking?

usedby counts each Real Estate company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.

AI agents for customer service by industry within Real Estate: [Real Estate Assets](https://www.usedby.ai/companies/industry/real-estate-assets/customer-service-automation.md) (22) · [PropTech & Management](https://www.usedby.ai/companies/industry/proptech-management/customer-service-automation.md) (16)

Industry page: https://www.usedby.ai/companies/industry/real-estate.md · Category page: https://www.usedby.ai/tools/category/customer-service-automation.md

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Source: https://www.usedby.ai/companies/industry/real-estate/customer-service-automation · How we check: https://www.usedby.ai/methodology