# AI in Retail: what 53 companies use

usedby lists 53 Retail companies with at least one public AI tool. The most used tool is Paradox: 6 of the 53 Retail companies on usedby (11%). These are counts of the companies usedby tracks, not a market share. Latest check 2026-10-08: 95 of 106 public lines checked.

## Most used tools

Share of the 53 Retail companies on usedby that use each tool, every proof level (a job-post signal is the weakest).

| Tool | Companies | Share |
|---|---|---|
| [Paradox](https://www.usedby.ai/tools/paradox.md) | 6 | 11% |
| [Akur8](https://www.usedby.ai/tools/akur8.md) | 3 | 6% |
| [HireVue](https://www.usedby.ai/tools/hirevue.md) | 3 | 6% |
| [TruefanAI](https://www.usedby.ai/tools/truefanai.md) | 3 | 6% |
| [Abnormal AI](https://www.usedby.ai/tools/abnormal-ai.md) | 2 | 4% |
| [Ada](https://www.usedby.ai/tools/ada.md) | 2 | 4% |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | 2 | 4% |
| [DevRev](https://www.usedby.ai/tools/devrev.md) | 2 | 4% |
| [Locus](https://www.usedby.ai/tools/locus.md) | 2 | 4% |
| [Parloa](https://www.usedby.ai/tools/parloa.md) | 2 | 4% |
| [Phenom](https://www.usedby.ai/tools/phenom.md) | 2 | 4% |
| [Photoroom](https://www.usedby.ai/tools/photoroom.md) | 2 | 4% |
| [SentinelOne](https://www.usedby.ai/tools/sentinelone.md) | 2 | 4% |
| [Sierra](https://www.usedby.ai/tools/sierra.md) | 2 | 4% |
| [Synthesia](https://www.usedby.ai/tools/synthesia.md) | 2 | 4% |
| [tl;dv](https://www.usedby.ai/tools/tldv.md) | 2 | 4% |
| [Torq](https://www.usedby.ai/tools/torq.md) | 2 | 4% |
| [Zapier](https://www.usedby.ai/tools/zapier.md) | 2 | 4% |
| [Zowie](https://www.usedby.ai/tools/zowie.md) | 2 | 4% |
| [Abacus.AI](https://www.usedby.ai/tools/abacus-ai.md) | 1 | 2% |
| [AdCreative](https://www.usedby.ai/tools/adcreative.md) | 1 | 2% |
| [Airtable](https://www.usedby.ai/tools/airtable.md) | 1 | 2% |
| [Algolia](https://www.usedby.ai/tools/algolia.md) | 1 | 2% |
| [Appier](https://www.usedby.ai/tools/appier.md) | 1 | 2% |
| [Arize AI](https://www.usedby.ai/tools/arize-ai.md) | 1 | 2% |

## Companies

AI tools per company count every public line. A tool marked (signal) rests on a job post only, the weakest proof.

| Company | AI tools on usedby | Tools |
|---|---|---|
| [Walmart](https://www.usedby.ai/companies/walmart.md) | 10 | AdCreative, Airtable, Akur8, ChatGPT, Labelbox, Pactum, Profound, Qodo, v0 and Wordtune |
| [Lowe's](https://www.usedby.ai/companies/lowes.md) | 9 | Abnormal AI, Arize AI, ChatGPT, Cognition, mabl, Palantir AIP, Phenom, Torq and Zapier |
| [DECATHLON](https://www.usedby.ai/companies/decathlon.md) | 5 | Insider One, Parloa, Photoroom, Yellow.ai and Zowie |
| [The Home Depot](https://www.usedby.ai/companies/the-home-depot.md) | 5 | Abacus.AI, Harness, HireVue, LangSmith and Valence |
| [Kroger](https://www.usedby.ai/companies/kroger.md) | 4 | Akur8, Filevine, Snyk and Sonar |
| [Macy's](https://www.usedby.ai/companies/macy-s.md) | 4 | H2O.ai, Miro, Movable Ink and Torq |
| [Carrefour](https://www.usedby.ai/companies/carrefour.md) | 3 | Appier, Figma and Harvey |
| [Tesco](https://www.usedby.ai/companies/tesco.md) | 3 | Globality, HireVue and Zendesk AI |
| [Ace Hardware](https://www.usedby.ai/companies/ace-hardware.md) | 3 | Levelpath, Paradox and SentinelOne |
| [7-Eleven](https://www.usedby.ai/companies/7-eleven.md) | 3 | Monte Carlo, Paradox and ServiceNow |
| [CarMax](https://www.usedby.ai/companies/carmax.md) | 3 | CallMiner, Gem and Sierra |
| [Landmark Group](https://www.usedby.ai/companies/landmark-group.md) | 3 | Abnormal AI, Locus and Writer |
| [Bed bath & beyond](https://www.usedby.ai/companies/bed-bath--beyond.md) | 2 | Creator Kit and Zowie |
| [Holland & Barrett](https://www.usedby.ai/companies/holland-barrett.md) | 2 | Retool and Sapia.ai |
| [Burlington](https://www.usedby.ai/companies/burlington.md) | 2 | HireVue and Paradox |
| [Camping World](https://www.usedby.ai/companies/camping-world.md) | 2 | DevRev and Live Person |
| [Daiso](https://www.usedby.ai/companies/daiso.md) | 2 | LegalOn and Photoroom |
| [Indigo](https://www.usedby.ai/companies/indigo.md) | 2 | Ada and DevRev |
| [Kwik Trip](https://www.usedby.ai/companies/kwik-trip.md) | 2 | Dropzone AI and Talkdesk |
| [Lenskart](https://www.usedby.ai/companies/lenskart.md) | 2 | Bito and Locus |
| [PetSmart](https://www.usedby.ai/companies/petsmart.md) | 2 | Algolia and Hightouch |
| [Staples](https://www.usedby.ai/companies/staples.md) | 2 | Luminance and ZoomInfo |
| [Whole Foods Market](https://www.usedby.ai/companies/whole-foods-market.md) | 1 | Wondercraft |
| [Barns & Noble](https://www.usedby.ai/companies/barns-noble.md) | 1 | Ada |
| [Five Below](https://www.usedby.ai/companies/five-below.md) | 1 | Synthesia |
| [Selfridges & co](https://www.usedby.ai/companies/selfridges-co.md) | 1 | Grammarly |
| [Asbury Automotive Group](https://www.usedby.ai/companies/asbury-automotive-group.md) | 1 | Retell AI |
| [Best Buy](https://www.usedby.ai/companies/best-buy.md) | 1 | Noma Security |
| [Canadian Tire](https://www.usedby.ai/companies/canadian-tire.md) | 1 | ThoughtSpot |
| [Casas Bahia](https://www.usedby.ai/companies/casas-bahia.md) | 1 | tl;dv |
| [Erewhon](https://www.usedby.ai/companies/erewhon.md) | 1 | Zapier |
| [Fielmann](https://www.usedby.ai/companies/fielmann.md) | 1 | Peec AI |
| [Hamleys](https://www.usedby.ai/companies/hamleys.md) | 1 | TruefanAI |
| [Home Centre](https://www.usedby.ai/companies/home-centre.md) | 1 | TruefanAI |
| [Kingstone](https://www.usedby.ai/companies/kingstone.md) | 1 | Akur8 |
| [Kohl's](https://www.usedby.ai/companies/kohl-s.md) | 1 | Phenom |
| [LCBO](https://www.usedby.ai/companies/lcbo.md) | 1 | Coveo |
| [Lidl](https://www.usedby.ai/companies/lidl.md) | 1 | Cognigy |
| [Macy's, Inc.](https://www.usedby.ai/companies/macy-s-inc.md) | 1 | SentinelOne |
| [Mike's Bikes](https://www.usedby.ai/companies/mike-s-bikes.md) | 1 | Jotform |
| [Next](https://www.usedby.ai/companies/next.md) | 1 | Sierra |
| [OBI](https://www.usedby.ai/companies/obi.md) | 1 | Parloa |
| [Payless](https://www.usedby.ai/companies/payless.md) | 1 | Workato |
| [Praktiker](https://www.usedby.ai/companies/praktiker.md) | 1 | Tidio |
| [Reitan Retail](https://www.usedby.ai/companies/reitan-retail.md) | 1 | Legora |
| [Schnucks](https://www.usedby.ai/companies/schnucks.md) | 1 | Paradox |
| [Sears](https://www.usedby.ai/companies/sears.md) | 1 | Synthesia |
| [Sobeys](https://www.usedby.ai/companies/sobeys.md) | 1 | Paradox |
| [Tok&Stok](https://www.usedby.ai/companies/tok-stok.md) | 1 | tl;dv |
| [Tractor Supply](https://www.usedby.ai/companies/tractor-supply.md) | 1 | Paradox |
| [V-Mart](https://www.usedby.ai/companies/v-mart.md) | 1 | TruefanAI |
| [Jerome's Furniture](https://www.usedby.ai/companies/jeromes-furniture.md) | 1 | Kustomer |
| [National Mattress](https://www.usedby.ai/companies/national-mattress.md) | 1 | iAdvize |

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Source: https://www.usedby.ai/companies/industry/retail-offline-omnichannel · How we check: https://www.usedby.ai/methodology
