# AI in Telecommunications: what 69 companies use

usedby lists 69 Telecommunications companies with at least one public AI tool. The most used tool is ElevenLabs: 8 of the 69 Telecommunications companies on usedby (12%). These are counts of the companies usedby tracks, not a market share. Latest check 2026-10-08: 216 of 265 public lines checked.

> Telecom and communications infrastructure companies

## Most used tools

Share of the 69 Telecommunications companies on usedby that use each tool, every proof level (a job-post signal is the weakest).

| Tool | Companies | Share |
|---|---|---|
| [ElevenLabs](https://www.usedby.ai/tools/elevenlabs.md) | 8 | 12% |
| [Harvey](https://www.usedby.ai/tools/harvey.md) | 6 | 9% |
| [Cognigy](https://www.usedby.ai/tools/cognigy.md) | 5 | 7% |
| [Deepgram](https://www.usedby.ai/tools/deepgram.md) | 5 | 7% |
| [Krisp](https://www.usedby.ai/tools/kris.md) | 5 | 7% |
| [Live Person](https://www.usedby.ai/tools/live-person.md) | 5 | 7% |
| [Writer](https://www.usedby.ai/tools/writer.md) | 5 | 7% |
| [Figma](https://www.usedby.ai/tools/figma.md) | 4 | 6% |
| [Galileo](https://www.usedby.ai/tools/galileo.md) | 4 | 6% |
| [Outreach](https://www.usedby.ai/tools/outreach.md) | 4 | 6% |
| [Sanas](https://www.usedby.ai/tools/sanas.md) | 4 | 6% |
| [ThoughtSpot](https://www.usedby.ai/tools/thoughtspot.md) | 4 | 6% |
| [Claude](https://www.usedby.ai/tools/claude.md) | 3 | 4% |
| [Coveo](https://www.usedby.ai/tools/coveo.md) | 3 | 4% |
| [Cursor](https://www.usedby.ai/tools/cursor.md) | 3 | 4% |
| [Glean](https://www.usedby.ai/tools/glean.md) | 3 | 4% |
| [HighRadius](https://www.usedby.ai/tools/highradius.md) | 3 | 4% |
| [hireEZ](https://www.usedby.ai/tools/hireez.md) | 3 | 4% |
| [Mindtickle](https://www.usedby.ai/tools/mindtickle.md) | 3 | 4% |
| [Mistral](https://www.usedby.ai/tools/mistral.md) | 3 | 4% |
| [Monte Carlo](https://www.usedby.ai/tools/monte-carlo.md) | 3 | 4% |
| [Perplexity](https://www.usedby.ai/tools/perplexity.md) | 3 | 4% |
| [Resemble](https://www.usedby.ai/tools/resemble.md) | 3 | 4% |
| [Sierra](https://www.usedby.ai/tools/sierra.md) | 3 | 4% |
| [Sonar](https://www.usedby.ai/tools/sonar.md) | 3 | 4% |

## Companies

AI tools per company count every public line. A tool marked (signal) rests on a job post only, the weakest proof.

| Company | AI tools on usedby | Tools |
|---|---|---|
| [Cisco](https://www.usedby.ai/companies/cisco.md) | 33 | AlphaSense, Automation Anywhere, Celonis, ChatGPT, Codeium, Coveo, Credo AI, ElevenLabs, Fireflies, Galileo, HighRadius, invideo, Krisp, Langchain, LangSmith, Loopio, Mindtickle, Miro, Mistral, Monte Carlo, Murf, Outreach, Pinecone, Prezent, Scale AI, SentinelOne, Sonar, Tessl, Textio, ThoughtSpot, Tray.io, Weaviate and Workato |
| [Zoom](https://www.usedby.ai/companies/zoom.md) | 24 | Assembly AI, Canva, Claude, Coveo, Cursor, ElevenLabs, Figma, FloQast, Gamma, Grammarly, HighRadius, hireEZ, HubSpot, Ironclad, Jotform, Outreach, Profound, Sanas, SecondNature, Superhuman, Synthesia, Together AI, Wordtune and ZoomInfo |
| [Samsung](https://www.usedby.ai/companies/samsung.md) | 13 | Cline, Cursor, Fireworks AI, Glean, HeyGen, Insider One, Mem0, Perplexity, Qloo, Textio, Weights & Biases, Wordtune and Zapier |
| [T-Mobile](https://www.usedby.ai/companies/t-mobile.md) | 13 | Bloomreach, Dialpad, Drata, ElevenLabs, Factory, Harvey, Rasa, Scribe, Sonar, Textio, Torq, WellSaid and Zip |
| [Twilio](https://www.usedby.ai/companies/twilio.md) | 13 | Airtable, Deepgram, ElevenLabs, Fathom, FloQast, Galileo, Harness, Krisp, Lavender, Nyota, Reclaim, Shortwave and Snyk |
| [Deutsche Telekom](https://www.usedby.ai/companies/deutsche-telekom.md) | 12 | Decagon, Eightfold, ElevenLabs, Fetcher, Flux, Glean, Harvey, LiveKit, Qdrant, Rasa, Resemble and Sprinklr |
| [Vodafone](https://www.usedby.ai/companies/vodafone.md) | 10 | Eightfold, Figma, GitHub copilot, Insider One, n8n, Quantexa, Sirion, Sonar, Workato and Writer |
| [AT&T](https://www.usedby.ai/companies/att.md) | 9 | Databricks, DeepL, Fyxer AI, GitHub copilot, H2O.ai, HireVue, Kore.ai, Uniphore and Vectra AI |
| [X](https://www.usedby.ai/companies/x.md) | 8 | Akira, Cognigy, Feedhive, Figma, Fireflies, Resolve, ThoughtSpot and Yuma |
| [Comcast](https://www.usedby.ai/companies/comcast.md) | 8 | Galileo, Harvey, Miro, Monte Carlo, Movable Ink, Profound, Sanas and ThoughtSpot |
| [Five9](https://www.usedby.ai/companies/five9.md) | 7 | 6sense, Backstory, Deepgram, Endor Labs, Galileo, Resemble and Sanas |
| [Aircall](https://www.usedby.ai/companies/aircall.md) | 6 | Attention, Claude (signal), Figma (signal), Krisp, Modjo and Monte Carlo |
| [RingCentral](https://www.usedby.ai/companies/ringcentral.md) | 5 | Auditoria.AI, Aviso, Krisp, Tessl and Yoodli |
| [Sierra](https://www.usedby.ai/companies/sierra.md) | 5 | Cursor, Deepgram, Hex, Ramp and Vanta |
| [Orange](https://www.usedby.ai/companies/orange.md) | 4 | Algolia, Harvey, Mistral and Synthesia |
| [Verizon](https://www.usedby.ai/companies/verizon.md) | 4 | Beamery, ClickUp, Invoca and Live Person |
| [Ericsson](https://www.usedby.ai/companies/ericsson.md) | 4 | Glean, Luminance, Mistral and Wondercraft |
| [Motorola](https://www.usedby.ai/companies/motorola.md) | 4 | Cyberhaven, Fellow, Perplexity and Retell AI |
| [DIRECTV](https://www.usedby.ai/companies/directv.md) | 4 | BigPanda, Sierra, Spellbook and Uniphore |
| [Motorola Solutions](https://www.usedby.ai/companies/motorola-solutions.md) | 4 | Coveo, HubSpot, SentinelOne and ZoomInfo |
| [Telnyx](https://www.usedby.ai/companies/telnyx.md) | 4 | Campfire, Deepgram, Krisp and Resemble |
| [Nice](https://www.usedby.ai/companies/nice.md) | 4 | hireEZ, Metaview, Sanas and Wordtune |
| [Apple](https://www.usedby.ai/companies/apple.md) | 3 | DeepL, Descript and Tana |
| [Bell](https://www.usedby.ai/companies/bell.md) | 3 | Cohere, Groq and ServiceNow |
| [GlobeTelecom](https://www.usedby.ai/companies/globetelecom.md) | 3 | Flowise, Leena AI and Vectra AI |
| [Nokia](https://www.usedby.ai/companies/nokia.md) | 3 | Automation Anywhere, HighRadius and Legora |
| [Singtel](https://www.usedby.ai/companies/singtel.md) | 3 | DataRobot, Paradox and Sierra |
| [Qualcomm](https://www.usedby.ai/companies/qualcomm.md) | 2 | Contextual AI and Writer |
| [Telefónica](https://www.usedby.ai/companies/telef-nica.md) | 2 | OpusClip and Torq |
| [Frontier](https://www.usedby.ai/companies/frontier.md) | 2 | Invoca and Movable Ink |
| [Sk Telecom](https://www.usedby.ai/companies/sk-telecom.md) | 2 | Claude and Together AI |
| [BT](https://www.usedby.ai/companies/bt.md) | 2 | Globality and ServiceNow |
| [Ciena](https://www.usedby.ai/companies/ciena.md) | 2 | Kognitos and Moveworks |
| [Goto](https://www.usedby.ai/companies/goto.md) | 2 | Mindtickle and Outreach |
| [Juniper](https://www.usedby.ai/companies/juniper.md) | 2 | Copy.ai and Mindtickle |
| [Mobily](https://www.usedby.ai/companies/mobily.md) | 2 | Cognigy and Cohere |
| [Viasat](https://www.usedby.ai/companies/viasat.md) | 2 | hireEZ and Writer |
| [Aruba](https://www.usedby.ai/companies/aruba.md) | 1 | 6sense |
| [Bouygues Telecom](https://www.usedby.ai/companies/bouygues-telecom.md) | 1 | Modjo |
| [KDDI](https://www.usedby.ai/companies/kddi.md) | 1 | Live Person |
| [TELUS](https://www.usedby.ai/companies/telus.md) | 1 | Writer |
| [Altice USA](https://www.usedby.ai/companies/altice-usa.md) | 1 | Paradox |
| [América Móvil](https://www.usedby.ai/companies/america-movil.md) | 1 | Harvey |
| [BICS](https://www.usedby.ai/companies/bics.md) | 1 | Cognigy |
| [Broadvoice](https://www.usedby.ai/companies/broadvoice.md) | 1 | Assembly AI |
| [Cambium Networks](https://www.usedby.ai/companies/cambium-networks.md) | 1 | Beautiful |
| [CoopVoce](https://www.usedby.ai/companies/coopvoce.md) | 1 | ElevenLabs |
| [EE](https://www.usedby.ai/companies/ee.md) | 1 | Writer |
| [KPN](https://www.usedby.ai/companies/kpn.md) | 1 | ElevenLabs |
| [LG Uplus](https://www.usedby.ai/companies/lg-uplus.md) | 1 | Arize AI |
| [Liberty Global](https://www.usedby.ai/companies/liberty-global.md) | 1 | ElevenLabs |
| [MasOrange](https://www.usedby.ai/companies/masorange.md) | 1 | Talkdesk |
| [Odido](https://www.usedby.ai/companies/odido.md) | 1 | ThoughtSpot |
| [Oi](https://www.usedby.ai/companies/oi.md) | 1 | tl;dv |
| [Openreach](https://www.usedby.ai/companies/openreach.md) | 1 | Cognigy |
| [Ruckus Commscope](https://www.usedby.ai/companies/ruckus-commscope.md) | 1 | Outreach |
| [TalkTalk](https://www.usedby.ai/companies/talktalk.md) | 1 | Live Person |
| [Telkomsel](https://www.usedby.ai/companies/telkomsel.md) | 1 | Perplexity |
| [Virgin Media O2](https://www.usedby.ai/companies/virgin-media-o2.md) | 1 | Sierra |
| [Astranis](https://www.usedby.ai/companies/astranis.md) | 1 | Onyx |
| [Boldyn Networks](https://www.usedby.ai/companies/boldyn-networks.md) | 1 | Synthesia |
| [Cellular Sales](https://www.usedby.ai/companies/cellular-sales.md) | 1 | Humanly |
| [Digicel](https://www.usedby.ai/companies/digicel.md) | 1 | Ada |
| [Nuuday](https://www.usedby.ai/companies/nuuday.md) | 1 | Cognigy |
| [SKY Cable Corporation (SKY)](https://www.usedby.ai/companies/sky-cable-corporation-sky.md) | 1 | Live Person |
| [Talkmobile](https://www.usedby.ai/companies/talkmobile.md) | 1 | Live Person |
| [TEL](https://www.usedby.ai/companies/tel.md) | 1 | Harvey |
| [Voximplant](https://www.usedby.ai/companies/voximplant.md) | 1 | Deepgram |
| [altafiber](https://www.usedby.ai/companies/altafiber.md) | 1 | Kore.ai |

---
Source: https://www.usedby.ai/companies/industry/telecommunications · How we check: https://www.usedby.ai/methodology