# What AI does Klarna use?

Klarna uses 10 AI tools on usedby: 4 confirmed, 6 observed and 0 signals. Tools: ElevenLabs, Langchain, LangSmith, Movable Ink, ChatGPT, Factory, HeyGen and Photoroom and 2 others. Latest check 2026-10-08: 7 of 10 public lines checked.

- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Website: [klarna.com](https://klarna.com)
- Public sources: 14

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [ElevenLabs](https://www.usedby.ai/tools/elevenlabs.md) | Voice Generation & Audio | Confirmed | On or before May 2026 | [elevenlabs.io](https://elevenlabs.io/blog?category=customer-stories), captured 2026-10-05 |
| [Langchain](https://www.usedby.ai/tools/langchain.md) | LLM Ops & Frameworks | Confirmed | — | [langchain.com](https://www.langchain.com/customers), captured 2026-10-03 |
| [LangSmith](https://www.usedby.ai/tools/langsmith.md) | LLM Ops & Frameworks | Confirmed | — | [langchain.com](https://www.langchain.com/customers), captured 2026-10-03 |
| [Movable Ink](https://www.usedby.ai/tools/movable-ink.md) | Marketing Personalization & Ads | Confirmed | On or before October 2024 | [movableink.com](https://movableink.com/resources/case-studies), captured 2026-10-08 |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | Foundation Models (LLMs) | Observed | — | [chat.openai.com](https://chat.openai.com/customers) |
| [Factory](https://www.usedby.ai/tools/factory.md) | Autonomous Coding Agents | Observed | — | [factory.com](https://factory.com/), captured 2026-10-05 |
| [HeyGen](https://www.usedby.ai/tools/heygen.md) | Video Generation & Editing | Observed | — | [heygen.com](https://www.heygen.com/customers) |
| [Photoroom](https://www.usedby.ai/tools/photoroom.md) | Image Generation & Editing | Observed | — | [photoroom.com](https://www.photoroom.com//customers) |
| [Pigment](https://www.usedby.ai/tools/pigment.md) | Finance & Accounting AI | Observed | — | [pigment.com](https://www.pigment.com/customer-stories), captured 2026-10-08 |
| [Wispr Flow](https://www.usedby.ai/tools/wispr-flow.md) | Productivity Utilities | Observed | — | [wisprflow.ai](https://wisprflow.ai/pricing), captured 2026-10-07 |

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Source: https://www.usedby.ai/companies/klarna · How we check: https://www.usedby.ai/methodology