# What AI does Mastercard use?

Mastercard uses 11 AI tools on usedby: 3 confirmed, 8 observed and 0 signals. Tools: Credo AI, Databricks, Phenom, Feedzai, Fiddler AI, Gloat, invideo and Ironclad and 3 others. Latest check 2026-10-08: 10 of 11 public lines checked.

- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Website: [mastercard.com](https://mastercard.com)
- Public sources: 18

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Credo AI](https://www.usedby.ai/tools/credo-ai.md) | AI Security & Governance | Confirmed | — | [credo.ai](https://www.credo.ai/customers), captured 2026-10-07 |
| [Databricks](https://www.usedby.ai/tools/databricks.md) | Data Cloud & Analytics | Confirmed | — | [databricks.com](https://www.databricks.com/customers/mastercard), captured 2026-10-02 |
| [Phenom](https://www.usedby.ai/tools/phenom.md) | Recruiting & Talent Acquisition | Confirmed | — | [phenom.com](https://www.phenom.com/customers), captured 2026-10-07 |
| [Feedzai](https://www.usedby.ai/tools/feedzai.md) | Fraud & AML | Observed | — | [feedzai.com](https://www.feedzai.com/), captured 2026-10-07 |
| [Fiddler AI](https://www.usedby.ai/tools/fiddler-ai.md) | LLM Ops & Frameworks | Observed | — | [fiddler.ai](https://www.fiddler.ai/), captured 2026-10-06 |
| [Gloat](https://www.usedby.ai/tools/gloat.md) | HR & People Development | Observed | — | [gloat.com](https://gloat.com/resources/customer-stories/), captured 2026-10-07 |
| [invideo](https://www.usedby.ai/tools/invideo.md) | Video Generation & Editing | Observed | — | [invideo.io](https://invideo.io/pricing/), captured 2026-10-08 |
| [Ironclad](https://www.usedby.ai/tools/ironclad.md) | Legal AI | Observed | On or before October 2024 | [ironcladapp.com](https://ironcladapp.com/customers) |
| [Otter](https://www.usedby.ai/tools/otter.md) | Meeting Assistants | Observed | — | [otter.ai](https://otter.ai/pricing), captured 2026-10-04 |
| [SentinelOne](https://www.usedby.ai/tools/sentinelone.md) | AI Cyber Defense | Observed | — | [sentinelone.com](https://www.sentinelone.com/customers/#cq=i1), captured 2026-10-05 |
| [Zapier](https://www.usedby.ai/tools/zapier.md) | Automation & Integration | Observed | On or before May 2025 | [zapier.com](https://zapier.com/), captured 2026-10-04 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Databricks](https://www.usedby.ai/case-studies/mastercard-databricks.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-02)

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Source: https://www.usedby.ai/companies/mastercard · How we check: https://www.usedby.ai/methodology