# What AI does New York Life use?

New York Life uses 7 AI tools on usedby: 1 confirmed, 6 observed and 0 signals. Tools: Scribe, CallMiner, Levelpath, mabl, Norm AI, Sixfold and Vapi. Latest check 2026-10-08: 7 of 7 public lines checked.

- Industry: [Insurance & InsurTech](https://www.usedby.ai/companies/industry/insurance-insurtech.md)
- Website: [newyorklife.com](https://newyorklife.com)
- Public sources: 12

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Scribe](https://www.usedby.ai/tools/scribe.md) | Productivity Utilities | Confirmed | — | [scribe.com](https://scribe.com/pricing), captured 2026-10-04 |
| [CallMiner](https://www.usedby.ai/tools/callminer.md) | Customer Service Automation | Observed | — | [callminer.com](https://callminer.com/customers/professional-services), captured 2026-10-08 |
| [Levelpath](https://www.usedby.ai/tools/levelpath.md) | Procurement & Sourcing | Observed | — | [levelpath.com](https://www.levelpath.com/), captured 2026-10-08 |
| [mabl](https://www.usedby.ai/tools/mabl.md) | Code Quality & Security | Observed | — | [mabl.com](https://www.mabl.com/customer-stories), captured 2026-10-07 |
| [Norm AI](https://www.usedby.ai/tools/norm-ai.md) | Compliance Automation | Observed | — | [norm.ai](https://www.norm.ai/), captured 2026-10-04 |
| [Sixfold](https://www.usedby.ai/tools/sixfold.md) | Insurance AI | Observed | — | [sixfold.ai](https://www.sixfold.ai/customers), captured 2026-10-08 |
| [Vapi](https://www.usedby.ai/tools/vapi.md) | AI Phone Agents | Observed | — | [vapi.ai](https://vapi.ai/pricing), captured 2026-10-08 |

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Source: https://www.usedby.ai/companies/new-york-life · How we check: https://www.usedby.ai/methodology