# What AI does PagerDuty use?

PagerDuty uses 5 AI tools on usedby: 1 confirmed, 3 observed and 1 signal. Tools: Arize AI, Abacus.AI, Recall, Reclaim and Clari (signal). Latest check 2026-10-08: 4 of 5 public lines checked.

- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Website: [pagerduty.com](https://pagerduty.com)
- Public sources: 9

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Arize AI](https://www.usedby.ai/tools/arize-ai.md) | LLM Ops & Frameworks | Confirmed | — | [arize.com](https://arize.com/customers/pagerduty-ai-agent-quality-monitoring/), captured 2026-10-05 |
| [Abacus.AI](https://www.usedby.ai/tools/abacus-ai.md) | Enterprise AI Platforms | Observed | — | [abacus.ai](https://abacus.ai/case-studies), captured 2026-10-07 |
| [Recall](https://www.usedby.ai/tools/recall.md) | Speech & Audio API | Observed | — | [recall.ai](https://www.recall.ai/customers), captured 2026-10-08 |
| [Reclaim](https://www.usedby.ai/tools/reclaim.md) | Smart Scheduling | Observed | — | [reclaim.ai](https://reclaim.ai/customers) |
| [Clari](https://www.usedby.ai/tools/clari.md) | Revenue Intelligence | Signal | Job post, August 2026 | [job-boards.greenhouse.io](https://job-boards.greenhouse.io/pagerduty/jobs/6207718004), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Arize AI](https://www.usedby.ai/case-studies/pagerduty-arize-ai.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-05)

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Source: https://www.usedby.ai/companies/pagerduty · How we check: https://www.usedby.ai/methodology