# What AI does Plaid use?

Plaid uses 10 AI tools on usedby: 6 confirmed, 3 observed and 1 signal. Tools: Cyberhaven, Figma, Numeric, Profound, Replit, Retool, Ironclad and Ocrolus and 2 others. Latest check 2026-10-08: 10 of 10 public lines checked.

- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Website: [plaid.com](https://plaid.com)
- Public sources: 19

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Cyberhaven](https://www.usedby.ai/tools/cyberhaven.md) | AI Security & Governance | Confirmed | — | [cyberhaven.com](https://www.cyberhaven.com/customers/plaid), captured 2026-10-07 |
| [Figma](https://www.usedby.ai/tools/figma.md) | Design & UI/UX | Confirmed | — | [figma.com](https://www.figma.com/customers/from-silos-to-speed-how-plaid-unified-product-and-brand-design-in-figma/), captured 2026-10-08 |
| [Numeric](https://www.usedby.ai/tools/numeric.md) | Finance & Accounting AI | Confirmed | — | [numeric.io](https://www.numeric.io/pricing), captured 2026-10-04 |
| [Profound](https://www.usedby.ai/tools/profound.md) | SEO & Content Strategy | Confirmed | — | [tryprofound.com](https://www.tryprofound.com/customers/plaid), captured 2026-10-08 |
| [Replit](https://www.usedby.ai/tools/replit.md) | AI Code Editors | Confirmed | — | [replit.com](https://replit.com/customers/plaid), captured 2026-10-07 |
| [Retool](https://www.usedby.ai/tools/retool.md) | No-Code & Internal Tools | Confirmed | On or before March 2023 | [retool.com](https://retool.com/customers/plaid), captured 2026-10-08 |
| [Ironclad](https://www.usedby.ai/tools/ironclad.md) | Legal AI | Observed | On or before October 2024 | [ironcladapp.com](https://ironcladapp.com/), captured 2026-10-02 |
| [Ocrolus](https://www.usedby.ai/tools/ocrolus.md) | Document & Process Intelligence | Observed | — | [ocrolus.com](https://www.ocrolus.com/customer-stories/), captured 2026-10-07 |
| [Qualified](https://www.usedby.ai/tools/qualified.md) | Autonomous Sales Agents | Observed | — | [qualified.com](https://www.qualified.com/), captured 2026-10-08 |
| [Databricks](https://www.usedby.ai/tools/databricks.md) | Data Cloud & Analytics | Signal | Job post, August 2026 | [jobs.ashbyhq.com](https://jobs.ashbyhq.com/plaid/f1e8a2ca-d4cc-4b00-9548-c73bce9cf069), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Retool](https://www.usedby.ai/case-studies/how-plaid-s-support-team-improved-their-average-ti.md): **80%** improvement in average ticket resolution time (Vendor case study, captured by usedby 2026-10-08)
- [Figma](https://www.usedby.ai/case-studies/plaid-figma.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-08)
- [Cyberhaven](https://www.usedby.ai/case-studies/plaid-cyberhaven.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-07)
- [Replit](https://www.usedby.ai/case-studies/plaid-replit.md): story without a checked figure. (Vendor case study, published 2024-10-01)

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Source: https://www.usedby.ai/companies/plaid · How we check: https://www.usedby.ai/methodology