# What AI does Shopify use?

Shopify uses 18 AI tools on usedby: 2 confirmed, 16 observed and 0 signals. Tools: Descript, Nebius AI Cloud, Airtable, Apollo, ChatGPT, Claude, Cursor and fal and 10 others. Latest check 2026-10-07: 16 of 18 public lines checked.

- Industry: [E-commerce & D2C](https://www.usedby.ai/companies/industry/e-commerce-d2c.md)
- Website: [shopify.com](https://shopify.com)
- Public sources: 28

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Descript](https://www.usedby.ai/tools/descript.md) | Video Generation & Editing | Confirmed | — | [descript.com](https://www.descript.com/customers/shopify), captured 2026-10-02 |
| [Nebius AI Cloud](https://www.usedby.ai/tools/nebius.md) | LLM Inference | Confirmed | — | [nebius.com](https://nebius.com/), captured 2026-10-07 |
| [Airtable](https://www.usedby.ai/tools/airtable.md) | Project & Workspace Mgmt | Observed | — | [airtable.com](https://www.airtable.com/), captured 2026-10-03 |
| [Apollo](https://www.usedby.ai/tools/apollo.md) | Sales Prospecting & Enrichment | Observed | On or before October 2026 | [apollo.io](https://www.apollo.io/pricing), captured 2026-10-05 |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | Foundation Models (LLMs) | Observed | — | [chat.openai.com](https://chat.openai.com/customers) |
| [Claude](https://www.usedby.ai/tools/claude.md) | Foundation Models (LLMs) | Observed | On or before January 2026 | [anthropic.com](https://anthropic.com/customers) |
| [Cursor](https://www.usedby.ai/tools/cursor.md) | AI Code Editors | Observed | On or before October 2024 | [cursor.com](https://cursor.com/customers), captured 2026-10-02 |
| [fal](https://www.usedby.ai/tools/fal.md) | LLM Inference | Observed | — | [fal.ai](https://fal.ai/), captured 2026-10-07 |
| [FloQast](https://www.usedby.ai/tools/floqast.md) | Finance & Accounting AI | Observed | On or before October 2024 | [floqast.com](https://www.floqast.com/stories), captured 2026-10-07 |
| [GitHub copilot](https://www.usedby.ai/tools/github-copilot.md) | AI Code Assistants | Observed | — | [github.com](https://github.com/features/copilot), captured 2026-10-05 |
| [Gumloop](https://www.usedby.ai/tools/gumloop.md) | Automation & Integration | Observed | — | [gumloop.com](https://www.gumloop.com/pricing), captured 2026-10-07 |
| [Guru](https://www.usedby.ai/tools/guru.md) | Knowledge & Internal Search | Observed | — | [getguru.com](https://www.getguru.com/fr/pricing), captured 2026-10-05 |
| [HeyGen](https://www.usedby.ai/tools/heygen.md) | Video Generation & Editing | Observed | — | [heygen.com](https://www.heygen.com/pricing), captured 2026-10-05 |
| [Lindy](https://www.usedby.ai/tools/lindy.md) | Autonomous Workflow Agents | Observed | — | [lindy.ai](https://www.lindy.ai/), captured 2026-10-07 |
| [Ramp](https://www.usedby.ai/tools/ramp.md) | Finance & Accounting AI | Observed | — | [ramp.com](https://ramp.com/pricing), captured 2026-10-07 |
| [Surfer](https://www.usedby.ai/tools/surfer.md) | SEO & Content Strategy | Observed | — | [surferseo.com](https://surferseo.com/category/case-studies/), captured 2026-10-02 |
| [Zapier](https://www.usedby.ai/tools/zapier.md) | Automation & Integration | Observed | On or before October 2024 | [zapier.com](https://zapier.com/), captured 2026-10-04 |
| [Zendesk AI](https://www.usedby.ai/tools/zendesk-ai.md) | Customer Service Automation | Observed | — | [zendesk.com](https://www.zendesk.com/pricing/), captured 2026-10-05 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Descript](https://www.usedby.ai/case-studies/shopify-descript.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-02)

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Source: https://www.usedby.ai/companies/shopify · How we check: https://www.usedby.ai/methodology