# What AI does Skyscanner use?

Skyscanner uses 7 AI tools on usedby: 6 confirmed, 1 observed and 0 signals. Tools: incident.io, Monte Carlo, Runway, Snyk, Writer, Zendesk AI and Auditoria.AI. Latest check 2026-10-08: 6 of 7 public lines checked.

- Industry: [Travel & Hospitality](https://www.usedby.ai/companies/industry/travel-hospitality.md)
- Website: [skyscanner.com](https://www.skyscanner.com/)
- Public sources: 12

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [incident.io](https://www.usedby.ai/tools/incident-io.md) | IT Service Management | Confirmed | — | [incident.io](https://incident.io/customers/skyscanner), captured 2026-10-07 |
| [Monte Carlo](https://www.usedby.ai/tools/monte-carlo.md) | Data Cloud & Analytics | Confirmed | On or before July 2026 | [montecarlo.ai](https://montecarlo.ai/customers), captured 2026-10-07 |
| [Runway](https://www.usedby.ai/tools/runway.md) | Video Generation & Editing | Confirmed | — | [runway.com](https://runway.com/news/customers/skyscanner), captured 2026-10-05 |
| [Snyk](https://www.usedby.ai/tools/snyk.md) | Code Quality & Security | Confirmed | — | [snyk.io](https://snyk.io/case-studies/skyscanner/), captured 2026-10-07 |
| [Writer](https://www.usedby.ai/tools/writer.md) | Enterprise AI Platforms | Confirmed | On or before August 2025 | [writer.com](https://writer.com/customers/?industry=all&department=all&use-case=all&feature=all), captured 2026-10-08 |
| [Zendesk AI](https://www.usedby.ai/tools/zendesk-ai.md) | Customer Service Automation | Confirmed | — | [zendesk.es](https://www.zendesk.es/customer/skyscanner/) |
| [Auditoria.AI](https://www.usedby.ai/tools/auditoria-ai.md) | Finance & Accounting AI | Observed | — | [auditoria.ai](https://www.auditoria.ai/), captured 2026-10-07 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Snyk](https://www.usedby.ai/case-studies/skyscanner-snyk.md): **nearly 500** projects monitored with Snyk (Vendor case study, captured by usedby 2026-10-07)
- [incident.io](https://www.usedby.ai/case-studies/skyscanner-incident-io.md): story without a checked figure. (Vendor case study, published 2025-06-05)

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Source: https://www.usedby.ai/companies/skyscanner · How we check: https://www.usedby.ai/methodology