# What AI does Smartsheet use?

Smartsheet uses 5 AI tools on usedby: 4 confirmed, 1 observed and 0 signals. Tools: Grammarly, Level AI, Superhuman, ZoomInfo and Within (formerly Klarity). Latest check 2026-10-08: 5 of 5 public lines checked.

- Website: [smartsheet.com](https://smartsheet.com)
- Public sources: 8

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Grammarly](https://www.usedby.ai/tools/grammarly.md) | General Writing Assistants | Confirmed | — | [grammarly.com](https://www.grammarly.com/business/customer-stories), captured 2026-10-05 |
| [Level AI](https://www.usedby.ai/tools/level-ai.md) | Customer Service Automation | Confirmed | — | [thelevel.ai](https://thelevel.ai/case-studies/smartsheet), captured 2026-10-08 |
| [Superhuman](https://www.usedby.ai/tools/superhuman.md) | AI Email Clients | Confirmed | — | [superhuman.com](https://superhuman.com/customer-stories), captured 2026-10-03 |
| [ZoomInfo](https://www.usedby.ai/tools/zoominfo.md) | Sales Prospecting & Enrichment | Confirmed | — | [zoominfo.com](https://www.zoominfo.com/testimonials), captured 2026-10-08 |
| [Within (formerly Klarity)](https://www.usedby.ai/tools/within.md) | Document & Process Intelligence | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Level AI](https://www.usedby.ai/case-studies/smartsheet-level-ai.md): **12%** increase in iCSAT scores in a few months (Vendor case study, captured by usedby 2026-10-08)

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Source: https://www.usedby.ai/companies/smartsheet · How we check: https://www.usedby.ai/methodology