# What AI does SoFi use?

SoFi uses 9 AI tools on usedby: 4 confirmed, 5 observed and 0 signals. Tools: Observe Ai, Regal, Sanas, Sierra, BrightHire, Cursor, Getcrux and Listen and 1 other. Latest check 2026-10-08: 9 of 9 public lines checked.

- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Website: [sofi.com](https://www.sofi.com)
- Public sources: 15

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Observe Ai](https://www.usedby.ai/tools/observe-ai.md) | Customer Service Automation | Confirmed | — | [observe.ai](https://www.observe.ai/customers), captured 2026-10-05 |
| [Regal](https://www.usedby.ai/tools/regal.md) | AI Phone Agents | Confirmed | — | [regal.ai](https://www.regal.ai/case-study/sofi), captured 2026-10-08 |
| [Sanas](https://www.usedby.ai/tools/sanas.md) | Customer Service Automation | Confirmed | — | [sanas.ai](https://www.sanas.ai/customer-stories/sofi), captured 2026-10-08 |
| [Sierra](https://www.usedby.ai/tools/sierra.md) | Customer Service Automation | Confirmed | On or before September 2025 | [sierra.ai](https://sierra.ai/customers/sofi), captured 2026-10-07 |
| [BrightHire](https://www.usedby.ai/tools/brighthire.md) | Recruiting & Talent Acquisition | Observed | On or before September 2025 | [brighthire.com](https://brighthire.com/), captured 2026-10-07 |
| [Cursor](https://www.usedby.ai/tools/cursor.md) | AI Code Editors | Observed | On or before November 2025 | [cursor.com](https://cursor.com/customers), captured 2026-10-02 |
| [Getcrux](https://www.usedby.ai/tools/getcrux.md) | Marketing Personalization & Ads | Observed | — | [getcrux.ai](https://getcrux.ai/), captured 2026-10-03 |
| [Listen](https://www.usedby.ai/tools/listen.md) | AI Search & Research | Observed | — | [listenlabs.ai](https://listenlabs.ai/), captured 2026-10-02 |
| [Ocrolus](https://www.usedby.ai/tools/ocrolus.md) | Document & Process Intelligence | Observed | — | [ocrolus.com](https://www.ocrolus.com/customer-stories/), captured 2026-10-07 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Sanas](https://www.usedby.ai/case-studies/sofi-sanas.md): story without a checked figure. (Vendor case study, published 2026-08-25)

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Source: https://www.usedby.ai/companies/sofi · How we check: https://www.usedby.ai/methodology