# What AI does Trainline use?

Trainline uses 2 AI tools on usedby: 2 confirmed, 0 observed and 0 signals. Tools: incident.io and Metaview. Latest check 2026-10-07: 2 of 2 public lines checked.

- Industry: [Travel & Hospitality](https://www.usedby.ai/companies/industry/travel-hospitality.md)
- Website: [trainline.com](https://trainline.com)
- Public sources: 3

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [incident.io](https://www.usedby.ai/tools/incident-io.md) | IT Service Management | Confirmed | — | [incident.io](https://incident.io/customers/trainline), captured 2026-10-07 |
| [Metaview](https://www.usedby.ai/tools/metaview.md) | Recruiting & Talent Acquisition | Confirmed | — | [metaview.ai](https://www.metaview.ai/customers/wall-of-love), captured 2026-10-07 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [incident.io](https://www.usedby.ai/case-studies/trainline-incident-io.md): **3.5 hours** saved per P1/P2 post-mortem (Vendor case study, published 2024-06-25)

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Source: https://www.usedby.ai/companies/trainline · How we check: https://www.usedby.ai/methodology