# What AI does Uber use?

Uber uses 25 AI tools on usedby: 7 confirmed, 18 observed and 0 signals. Tools: Comet Opik, Figma, GitHub copilot, Gong, Pigment, Sprinklr, Writer and Arize AI and 17 others. Latest check 2026-10-08: 20 of 25 public lines checked.

- Industry: [Mobility & Ride-hailing](https://www.usedby.ai/companies/industry/mobility-ride-hailing.md)
- Website: [uber.com](https://uber.com)
- Public sources: 45

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Comet Opik](https://www.usedby.ai/tools/comet-opik.md) | LLM Ops & Frameworks | Confirmed | — | [comet.com](https://www.comet.com/site/customers/uber/), captured 2026-10-07 |
| [Figma](https://www.usedby.ai/tools/figma.md) | Design & UI/UX | Confirmed | On or before October 2024 | [figma.com](https://www.figma.com/customers/), captured 2026-10-08 |
| [GitHub copilot](https://www.usedby.ai/tools/github-copilot.md) | AI Code Assistants | Confirmed | — | [github.com](https://github.com/customer-stories), captured 2026-10-05 |
| [Gong](https://www.usedby.ai/tools/gong.md) | Revenue Intelligence | Confirmed | — | [gong.io](https://www.gong.io/), captured 2026-10-02 |
| [Pigment](https://www.usedby.ai/tools/pigment.md) | Finance & Accounting AI | Confirmed | — | [pigment.com](https://www.pigment.com/customer-stories/siemens), captured 2026-10-08 |
| [Sprinklr](https://www.usedby.ai/tools/sprinklr.md) | Customer Service Automation | Confirmed | — | [sprinklr.com](https://www.sprinklr.com/stories/uber/), captured 2026-10-08 |
| [Writer](https://www.usedby.ai/tools/writer.md) | Enterprise AI Platforms | Confirmed | On or before September 2024 | [writer.com](https://writer.com/customers/?industry=all&department=all&use-case=all&feature=all), captured 2026-10-08 |
| [Arize AI](https://www.usedby.ai/tools/arize-ai.md) | LLM Ops & Frameworks | Observed | — | [arize.com](https://arize.com/pricing/), captured 2026-10-05 |
| [Beautiful](https://www.usedby.ai/tools/beautiful.md) | Presentations & Slides | Observed | — | [beautiful.ai](https://www.beautiful.ai/customers) |
| [Bolt.new](https://www.usedby.ai/tools/bolt-new.md) | AI App Builders (GenUI) | Observed | — | [bolt.new](https://bolt.new/customers) |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | Foundation Models (LLMs) | Observed | — | [chat.openai.com](https://chat.openai.com/customers) |
| [Clay](https://www.usedby.ai/tools/clay.md) | Sales Prospecting & Enrichment | Observed | — | [clay.com](https://www.clay.com/customers), captured 2026-10-05 |
| [Coda](https://www.usedby.ai/tools/coda.md) | Project & Workspace Mgmt | Observed | — | [superhuman.com](https://superhuman.com/plans/docs?source=coda.io), captured 2026-10-04 |
| [Fellow](https://www.usedby.ai/tools/fellow.md) | Meeting Assistants | Observed | — | [fellow.ai](https://fellow.ai/), captured 2026-10-07 |
| [Fireworks AI](https://www.usedby.ai/tools/fireworks-ai.md) | LLM Inference | Observed | — | [fireworks.ai](https://fireworks.ai/customers), captured 2026-10-05 |
| [Ivo](https://www.usedby.ai/tools/ivo.md) | Legal AI | Observed | — | [ivo.ai](https://www.ivo.ai/customer-stories), captured 2026-10-07 |
| [LanceDB](https://www.usedby.ai/tools/lancedb.md) | Vector Databases | Observed | — | [lancedb.com](https://www.lancedb.com/customers), captured 2026-10-06 |
| [LangSmith](https://www.usedby.ai/tools/langsmith.md) | LLM Ops & Frameworks | Observed | — | [langchain.com](https://www.langchain.com/langsmith/observability), captured 2026-10-03 |
| [Mutiny](https://www.usedby.ai/tools/mutiny.md) | Marketing Personalization & Ads | Observed | — | [mutinyhq.com](https://www.mutinyhq.com/customers), captured 2026-10-04 |
| [Ocoya](https://www.usedby.ai/tools/ocoya.md) | Social Media Automation | Observed | — | [ocoya.com](https://www.ocoya.com) |
| [Retool](https://www.usedby.ai/tools/retool.md) | No-Code & Internal Tools | Observed | — | [retool.com](https://retool.com/customers), captured 2026-10-08 |
| [ServiceNow](https://www.usedby.ai/tools/servicenow.md) | IT Service Management | Observed | — | [servicenow.com](https://www.servicenow.com/) |
| [Sierra](https://www.usedby.ai/tools/sierra.md) | Customer Service Automation | Observed | On or before August 2026 | [sierra.ai](https://sierra.ai/), captured 2026-10-07 |
| [Torq](https://www.usedby.ai/tools/torq.md) | AI Cyber Defense | Observed | — | [torq.io](https://torq.io/customers/), captured 2026-10-07 |
| [Within (formerly Klarity)](https://www.usedby.ai/tools/within.md) | Document & Process Intelligence | Observed | — | [within.ai](https://www.within.ai/), captured 2026-10-08 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Sprinklr](https://www.usedby.ai/case-studies/uber-sprinklr.md): **33%** reduction in first response time (Vendor case study, captured by usedby 2026-10-08)
- [Pigment](https://www.usedby.ai/case-studies/uber-pigment.md): story without a checked figure. (Vendor case study, published 2026-09-11)
- [Comet Opik](https://www.usedby.ai/case-studies/uber-comet-opik.md): story without a checked figure. (Vendor case study, captured by usedby 2026-10-07)

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Source: https://www.usedby.ai/companies/uber · How we check: https://www.usedby.ai/methodology