# What AI does Zapier use?

Zapier uses 21 AI tools on usedby: 7 confirmed, 14 observed and 0 signals. Tools: BrightHire, Dropzone AI, Glean, Grain, Grammarly, Granola, tl;dv and Assembled and 13 others. Latest check 2026-10-08: 18 of 21 public lines checked.

- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Website: [zapier.com](https://zapier.com)
- Public sources: 40

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [BrightHire](https://www.usedby.ai/tools/brighthire.md) | Recruiting & Talent Acquisition | Confirmed | On or before September 2022 | [brighthire.com](https://brighthire.com/customers/angi/), captured 2026-10-07 |
| [Dropzone AI](https://www.usedby.ai/tools/dropzone-ai.md) | AI Cyber Defense | Confirmed | — | [dropzone.ai](https://www.dropzone.ai/case-studies/how-zapier-cut-manual-alert-investigation-by-85-with-dropzone-ai), captured 2026-10-07 |
| [Glean](https://www.usedby.ai/tools/glean.md) | Knowledge & Internal Search | Confirmed | — | [glean.com](https://www.glean.com/resources/customer-stories/zapier), captured 2026-10-07 |
| [Grain](https://www.usedby.ai/tools/grain.md) | Meeting Assistants | Confirmed | — | [grain.com](https://grain.com/customers), captured 2026-10-07 |
| [Grammarly](https://www.usedby.ai/tools/grammarly.md) | General Writing Assistants | Confirmed | — | [grammarly.com](https://www.grammarly.com/business/customer-stories), captured 2026-10-05 |
| [Granola](https://www.usedby.ai/tools/granola.md) | Meeting Assistants | Confirmed | — | [granola.ai](https://www.granola.ai/customers/zapier), captured 2026-10-04 |
| [tl;dv](https://www.usedby.ai/tools/tldv.md) | Meeting Assistants | Confirmed | — | [tldv.io](https://tldv.io/fr/), captured 2026-10-07 |
| [Assembled](https://www.usedby.ai/tools/assembled.md) | Customer Service Automation | Observed | — | [assembled.com](https://www.assembled.com/customers), captured 2026-10-08 |
| [Browse AI](https://www.usedby.ai/tools/browse-ai.md) | Web Scraping & Extraction | Observed | — | [browse.ai](https://www.browse.ai/), captured 2026-10-04 |
| [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | Foundation Models (LLMs) | Observed | — | [chat.openai.com](https://chat.openai.com/customers) |
| [Cursor](https://www.usedby.ai/tools/cursor.md) | AI Code Editors | Observed | On or before November 2025 | [cursor.com](https://cursor.com/customers), captured 2026-10-02 |
| [Endor Labs](https://www.usedby.ai/tools/endor-labs.md) | Code Quality & Security | Observed | — | [endorlabs.com](https://www.endorlabs.com/customers), captured 2026-10-06 |
| [Fathom](https://www.usedby.ai/tools/fathom.md) | Meeting Assistants | Observed | — | [fathom.ai](https://www.fathom.ai/), captured 2026-10-03 |
| [Goodcall](https://www.usedby.ai/tools/goodcall.md) | AI Phone Agents | Observed | — | [goodcall.com](https://www.goodcall.com) |
| [Greptile](https://www.usedby.ai/tools/greptile.md) | Code Quality & Security | Observed | — | [greptile.com](https://www.greptile.com/customers), captured 2026-10-07 |
| [Motion](https://www.usedby.ai/tools/motion.md) | Smart Scheduling | Observed | — | [usemotion.com](https://www.usemotion.com/customers) |
| [Pinecone](https://www.usedby.ai/tools/pinecone.md) | Vector Databases | Observed | On or before October 2024 | [pinecone.io](https://www.pinecone.io/customers/), captured 2026-10-08 |
| [Reclaim](https://www.usedby.ai/tools/reclaim.md) | Smart Scheduling | Observed | On or before April 2026 | [reclaim.ai](https://reclaim.ai/), captured 2026-10-08 |
| [Shortwave](https://www.usedby.ai/tools/shortwave.md) | AI Email Clients | Observed | — | [shortwave.com](https://www.shortwave.com/pricing/), captured 2026-10-03 |
| [Superhuman](https://www.usedby.ai/tools/superhuman.md) | AI Email Clients | Observed | — | [superhuman.com](https://superhuman.com/), captured 2026-10-03 |
| [Surfer](https://www.usedby.ai/tools/surfer.md) | SEO & Content Strategy | Observed | — | [surferseo.com](https://surferseo.com/pricing/), captured 2026-10-02 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Dropzone AI](https://www.usedby.ai/case-studies/zapier-dropzone-ai.md): **85%** faster alert investigations (Vendor case study, captured by usedby 2026-10-07)
- [Glean](https://www.usedby.ai/case-studies/zapier-glean.md): **2.4x** improvement in IT ticket deflection rate (Vendor case study, captured by usedby 2026-10-07)
- [Granola](https://www.usedby.ai/case-studies/zapier-granola.md): **830+ hours** Hours saved per month (Vendor case study, captured by usedby 2026-10-04)

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Source: https://www.usedby.ai/companies/zapier · How we check: https://www.usedby.ai/methodology