# What AI does Zoom use?

Zoom uses 24 AI tools on usedby: 9 confirmed, 15 observed and 0 signals. Tools: Assembly AI, Coveo, FloQast, Grammarly, HubSpot, SecondNature, Superhuman and Synthesia and 16 others. Latest check 2026-10-08: 18 of 24 public lines checked.

- Industry: [Telecommunications](https://www.usedby.ai/companies/industry/telecommunications.md)
- Website: [zoom.us](https://zoom.us)
- Public sources: 38

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Assembly AI](https://www.usedby.ai/tools/assembly-ai.md) | Speech & Audio API | Confirmed | — | [assemblyai.com](https://www.assemblyai.com/customers), captured 2026-10-08 |
| [Coveo](https://www.usedby.ai/tools/coveo.md) | AI Search & Research | Confirmed | — | [coveo.com](https://www.coveo.com/en/resources/case-studies/zoom), captured 2026-10-04 |
| [FloQast](https://www.usedby.ai/tools/floqast.md) | Finance & Accounting AI | Confirmed | On or before October 2024 | [floqast.com](https://www.floqast.com/stories), captured 2026-10-07 |
| [Grammarly](https://www.usedby.ai/tools/grammarly.md) | General Writing Assistants | Confirmed | — | [grammarly.com](https://www.grammarly.com/business/customer-stories), captured 2026-10-05 |
| [HubSpot](https://www.usedby.ai/tools/hubspot.md) | Sales Prospecting & Enrichment | Confirmed | — | [hubspot.com](https://www.hubspot.com/customer-reviews), captured 2026-10-03 |
| [SecondNature](https://www.usedby.ai/tools/secondnature.md) | Sales Training & Coaching | Confirmed | — | [secondnature.ai](https://secondnature.ai/), captured 2026-10-03 |
| [Superhuman](https://www.usedby.ai/tools/superhuman.md) | AI Email Clients | Confirmed | — | [superhuman.com](https://superhuman.com/customer-stories), captured 2026-10-03 |
| [Synthesia](https://www.usedby.ai/tools/synthesia.md) | Video Generation & Editing | Confirmed | — | [synthesia.io](https://www.synthesia.io/case-studies) |
| [ZoomInfo](https://www.usedby.ai/tools/zoominfo.md) | Sales Prospecting & Enrichment | Confirmed | — | [zoominfo.com](https://www.zoominfo.com/), captured 2026-10-08 |
| [Canva](https://www.usedby.ai/tools/canva.md) | Design & UI/UX | Observed | — | [canva.com](https://canva.com/customers) |
| [Claude](https://www.usedby.ai/tools/claude.md) | Foundation Models (LLMs) | Observed | — | [anthropic.com](https://anthropic.com/customers) |
| [Cursor](https://www.usedby.ai/tools/cursor.md) | AI Code Editors | Observed | On or before November 2025 | [cursor.com](https://cursor.com/customers), captured 2026-10-02 |
| [ElevenLabs](https://www.usedby.ai/tools/elevenlabs.md) | Voice Generation & Audio | Observed | — | [elevenlabs.io](https://elevenlabs.io/customer-stories), captured 2026-10-05 |
| [Figma](https://www.usedby.ai/tools/figma.md) | Design & UI/UX | Observed | On or before October 2024 | [figma.com](https://www.figma.com/pricing/), captured 2026-10-08 |
| [Gamma](https://www.usedby.ai/tools/gamma.md) | Presentations & Slides | Observed | — | [gamma.app](https://gamma.app) |
| [HighRadius](https://www.usedby.ai/tools/highradius.md) | Finance & Accounting AI | Observed | On or before January 2025 | [highradius.com](https://www.highradius.com/resources/customers/), captured 2026-10-07 |
| [hireEZ](https://www.usedby.ai/tools/hireez.md) | Recruiting & Talent Acquisition | Observed | — | [hireez.com](https://hireez.com/customer-success/), captured 2026-10-07 |
| [Ironclad](https://www.usedby.ai/tools/ironclad.md) | Legal AI | Observed | On or before October 2024 | [ironcladapp.com](https://ironcladapp.com/customers) |
| [Jotform](https://www.usedby.ai/tools/jotform.md) | No-Code & Internal Tools | Observed | On or before October 2024 | [jotform.com](https://www.jotform.com/customer-stories) |
| [Outreach](https://www.usedby.ai/tools/outreach.md) | Cold Email & Outreach | Observed | — | [outreach.ai](https://www.outreach.ai/), captured 2026-10-02 |
| [Profound](https://www.usedby.ai/tools/profound.md) | SEO & Content Strategy | Observed | — | [tryprofound.com](https://www.tryprofound.com/), captured 2026-10-08 |
| [Sanas](https://www.usedby.ai/tools/sanas.md) | Customer Service Automation | Observed | — | [sanas.ai](https://www.sanas.ai/), captured 2026-10-08 |
| [Together AI](https://www.usedby.ai/tools/together-ai.md) | LLM Inference | Observed | — | [together.ai](https://www.together.ai/pricing), captured 2026-10-03 |
| [Wordtune](https://www.usedby.ai/tools/wordtune.md) | General Writing Assistants | Observed | — | [wordtune.com](https://www.wordtune.com/customers) |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [ZoomInfo](https://www.usedby.ai/case-studies/zoom-zoominfo.md): **300%** revenue growth in the first year (Vendor case study, published 2025-07-29)
- [Coveo](https://www.usedby.ai/case-studies/zoom-coveo.md): **2.3x** Increase in case deflection (Vendor case study, published 2018-01-01)

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Source: https://www.usedby.ai/companies/zoom · How we check: https://www.usedby.ai/methodology