# What AI does Zscaler use?

Zscaler uses 3 AI tools on usedby: 1 confirmed, 2 observed and 0 signals. Tools: Resolve, Backstory and Qdrant. Latest check 2026-10-07: 3 of 3 public lines checked.

- Industry: [Cybersecurity](https://www.usedby.ai/companies/industry/cybersecurity.md)
- Website: [zscaler.com](https://www.zscaler.com)
- Public sources: 6

## AI tools

Each line links to the public page that shows the company with the tool. Every line is a customer, at one of three proof levels: confirmed (a case study, a named quote or a press release), observed (the vendor shows the company on its own pages) or signal (a job post shows the company's employees use the tool, the weakest proof). The first public proof is not an adoption date.

| Tool | Category | Proof | First public proof | Source |
|---|---|---|---|---|
| [Resolve](https://www.usedby.ai/tools/resolve.md) | Internal IT Support | Confirmed | — | [resolve.ai](https://resolve.ai/customers/zscaler), captured 2026-10-04 |
| [Backstory](https://www.usedby.ai/tools/backstory.md) | Revenue Intelligence | Observed | — | [backstory.ai](https://www.backstory.ai/), captured 2026-10-07 |
| [Qdrant](https://www.usedby.ai/tools/qdrant.md) | Vector Databases | Observed | — | [qdrant.tech](https://qdrant.tech/), captured 2026-10-05 |

## Published results

Reviewed stories only. A figure is quoted with its label; usedby did not measure it.

- [Resolve](https://www.usedby.ai/case-studies/zscaler-resolve.md): **75%** reduction in incident investigation time (Vendor case study, published 2025-12-12)

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Source: https://www.usedby.ai/companies/zscaler · How we check: https://www.usedby.ai/methodology