# Abacus.AI vs Uniphore: who uses which

On usedby, 17 companies use Abacus.AI and 22 use Uniphore. 2 companies use both, including Atlassian and Autodesk. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 39 of 39 public lines checked.

## Side by side

|  | [Abacus.AI](https://www.usedby.ai/tools/abacus-ai.md) | [Uniphore](https://www.usedby.ai/tools/uniphore.md) |
|---|---|---|
| Public customers | 17 | 22 |
| Confirmed | 0 | 9 |
| Observed | 17 | 13 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | DevTools & Infrastructure (3), Consumer Goods (1), Data & Analytics (1) | IT Services & System Integration (3), DevTools & Infrastructure (2), Media & Publishing (2) |
| Category | Enterprise AI Platforms | Enterprise AI Platforms |
| Your data | Not used to train models by default. ([abacus.ai](https://abacus.ai/security), checked 2026-10-08) | — |
| Data processing terms | — | A data processing agreement is available. ([uniphore.com](https://www.uniphore.com/legal/dpa/), checked 2026-10-08) |

## Companies named on both

Confirmed or observed on each side.

| Company |
|---|
| [Atlassian](https://www.usedby.ai/companies/atlassian.md) |
| [Autodesk](https://www.usedby.ai/companies/autodesk.md) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Uniphore: [Velera](https://www.usedby.ai/case-studies/velera-uniphore.md): **85%**: “85% Reduction in training time” (published 2026-04-15)
- Uniphore: [Allstate](https://www.usedby.ai/case-studies/allstate-uniphore.md): **$5M**: “HOW A DIGITAL-FIRST ROADSIDE EXPERIENCE SAVED ALLSTATE $5M AND REDUCED AGENT LOAD BY 48%” (published 2026-04-15)

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Source: https://www.usedby.ai/compare/abacus-ai-vs-uniphore · How we check: https://www.usedby.ai/methodology