# Ada vs Assembled: who uses which

On usedby, 35 companies use Ada and 39 use Assembled. 2 companies use both, including Canva and GoFundMe. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 66 of 74 public lines checked.

## Side by side

|  | [Ada](https://www.usedby.ai/tools/ada.md) | [Assembled](https://www.usedby.ai/tools/assembled.md) |
|---|---|---|
| Public customers | 35 | 39 |
| Confirmed | 27 | 21 |
| Observed | 8 | 18 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Fintech & Payments (6), E-commerce & D2C (3), HR & Recruiting (3) | Fintech & Payments (6), DevTools & Infrastructure (3), Marketing Tech (3) |
| Category | Customer Service Automation | Customer Service Automation |
| Security | — | SOC 2 Type II ([assembled.com](https://www.assembled.com/security), checked 2026-10-08) |
| Pricing | — | CORE: $25 /MONTH; PRO: $45 /MONTH; ENTERPRISE: $75 /MONTH ([assembled.com](https://www.assembled.com/pricing), checked 2026-10-08) |

## Companies named on both

Confirmed or observed on each side.

| Company |
|---|
| [Canva](https://www.usedby.ai/companies/canva.md) |
| [GoFundMe](https://www.usedby.ai/companies/gofundme.md) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Ada: [Dott](https://www.usedby.ai/case-studies/dott-ada.md): **77%**: “By 2026, that number had climbed to 77%” (published 2026-05-21)
- Ada: [Deezer](https://www.usedby.ai/case-studies/deezer-ada.md): **85%**: “Melodie is involved in about 85% of Deezer's support contacts” (published 2026-08-17)
- Assembled: [NEXT Insurance](https://www.usedby.ai/case-studies/next-insurance-assembled.md): **$957K**: “Through improved schedule adherence alone, NEXT Insurance has already saved $957K.” (captured by usedby 2026-10-08)
- Assembled: [Preply](https://www.usedby.ai/case-studies/preply-assembled.md): **60%**: “average handle time has dropped by 60%” (captured by usedby 2026-10-08)

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Source: https://www.usedby.ai/compare/ada-vs-assembled · How we check: https://www.usedby.ai/methodology