# Ada vs LivePerson: who uses which

On usedby, 33 companies use Ada and 41 use LivePerson. 1 company uses both, including Sky. Counts include every proof level, job-post signals included; each company keeps its proof level on each side. Latest check 2026-10-13: 66 of 74 public lines checked.

## Side by side

|  | [Ada](https://www.usedby.ai/tools/ada.md) | [LivePerson](https://www.usedby.ai/tools/live-person.md) |
|---|---|---|
| Public customers | 33 | 41 |
| Confirmed | 20 | 0 |
| Observed | 13 | 41 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers (every proof level) | Fintech & Payments (7), E-commerce & D2C (4), Mobility & Ride-hailing (3) | Banking & Mortgages (7), Telecommunications (6), Insurance & InsurTech (3) |
| Category | AI agents for customer service | AI agents for customer service |
| Integrations | — | Salesforce, Microsoft Dynamics, ServiceNow, Oracle, Zendesk, Contentful, Google Contact Center AI, Adobe Experience Cloud, Tenfold, Workato, Shopify, BigCommerce ([liveperson.com](https://www.liveperson.com/products/integrations/), checked 2026-10-04) |

## Companies that use both

Every proof level counts; the proof level of each side is shown, strongest proofs first.

| Company | Proof, Ada | Proof, LivePerson |
|---|---|---|
| [Sky](https://www.usedby.ai/companies/sky.md) | Observed | Observed |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Ada: [Endy](https://www.usedby.ai/case-studies/endy-ada.md): **10,000**: “the Endy brand received 10,000 fewer tickets to live agents during November and December” (published 2026-05-12)
- Ada: [Dott](https://www.usedby.ai/case-studies/dott-ada.md): **77%**: “By 2026, that number had climbed to 77%” (published 2026-05-21)

---
Source: https://www.usedby.ai/compare/ada-vs-live-person · How we check: https://www.usedby.ai/methodology