# Alex vs Sapia.ai: who uses which

On usedby, 23 companies use Alex and 16 use Sapia.ai. 1 company uses both, including Dow Jones. Counts include every proof level, job-post signals included; each company keeps its proof level on each side. Latest check 2026-10-28: 39 of 39 public lines checked.

## Side by side

|  | [Alex](https://www.usedby.ai/tools/alex.md) | [Sapia.ai](https://www.usedby.ai/tools/sapia-ai.md) |
|---|---|---|
| Public customers | 23 | 16 |
| Confirmed | 19 | 0 |
| Observed | 4 | 16 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers (every proof level) | HR & Recruiting (9), IT Services & System Integration (3), Accounting & Audit (2) | Retail (6), Airlines & Aviation Services (2), Hospitals & Care Providers (2) |
| Category | Recruiting | Recruiting |
| Security | — | ISO 27001, ISO 27017, ISO 27018, ISO 42001, SOC 2 Type II ([trust.sapia.ai](https://trust.sapia.ai/), checked 2026-10-08) |
| Integrations | — | Workday, SAP SuccessFactors, SmartRecruiters, Teamtailor, iCIMS, PageUp, Avature, Humanforce, Greenhouse, eArcu, Tribepad ([sapia.ai](https://sapia.ai/products/integrations/), checked 2026-10-08) |

## Companies that use both

Every proof level counts; the proof level of each side is shown, strongest proofs first.

| Company | Proof, Alex | Proof, Sapia.ai |
|---|---|---|
| [Dow Jones](https://www.usedby.ai/companies/dow-jones.md) | Observed | Observed |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Alex: [First Student](https://www.usedby.ai/case-studies/first-student-alex.md): **under two hours**: “Boydo reports a median now under two hours from application” (published 2026-10-21)
- Alex: [RAISE](https://www.usedby.ai/case-studies/raise-alex.md): **68,000**: “In the measured period, 68,000 candidates came back into consideration through this talent match.” (published 2026-10-22)

## Evidence for your decision: Alex

Source observations. Check the required plan and conditions before choosing.

### Documented tasks

- Allen Recruitment — Automate internal business workflows
  > Allen Recruitment introduced Alex to conduct early phone screens across hundreds of open roles.
  [Source](<https://www.alex.com/customer-stories/how-allen-recruitment-leverages-their-ai-recruiter>) · VENDOR CASE STUDY · Captured: 2026-10-07T13:24:59.508Z
- CFO's Domain — Automate internal business workflows
  > The firm uses Alex for initial screens across senior finance roles.
  [Source](<https://www.alex.com/customer-stories/cfos-domain>) · VENDOR CASE STUDY · Captured: 2026-10-07T13:25:14.639Z

### Choice criteria

- Integration: Bullhorn — Sourced observation
  Plan: Unknown · Checked: 2026-10-24T09:14:55.565257+00:00
  > into Bullhorn, the applicant tracking system Allen Recruitment already uses.
  [Source](<https://www.alex.com/customer-stories/how-allen-recruitment-leverages-their-ai-recruiter>) · Documented · Not tested
  Product: Alex
  Setup and limits: This example does not establish availability for every customer or applicant tracking configuration.; Documented only; not\_tested. Account entitlement and authenticated execution remain unverified.
  Conditions: Customer-specific deployment at Allen Recruitment.


## Capabilities for agents: Alex

Documentation and operational tests are separate. A test covers only the stated task and operation.

No reviewed capability profile yet.

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Source: https://www.usedby.ai/compare/alex-vs-sapia-ai · How we check: https://www.usedby.ai/methodology