# Assembled vs Gorgias: who uses which

On usedby, 39 companies use Assembled and 22 use Gorgias. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 61 of 61 public lines checked.

## Side by side

|  | [Assembled](https://www.usedby.ai/tools/assembled.md) | [Gorgias](https://www.usedby.ai/tools/gorgias.md) |
|---|---|---|
| Public customers | 39 | 22 |
| Confirmed | 21 | 14 |
| Observed | 18 | 8 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Fintech & Payments (6), DevTools & Infrastructure (3), Marketing Tech (3) | — |
| Category | Customer Service Automation | Customer Service Automation |
| Security | SOC 2 Type II ([assembled.com](https://www.assembled.com/security), checked 2026-10-08) | SOC 2 Type II, HIPAA ([trust.gorgias.com](https://trust.gorgias.com/), checked 2026-10-08) |
| Pricing | CORE: $25 /MONTH; PRO: $45 /MONTH; ENTERPRISE: $75 /MONTH ([assembled.com](https://www.assembled.com/pricing), checked 2026-10-08) | — |
| Data processing terms | — | A data processing agreement is available. ([trust.gorgias.com](https://trust.gorgias.com/), checked 2026-10-08) |
| Integrations | — | Attentive, Loop Returns, Facebook, Aircall, Postscript, Recharge, ShipMonk, Redo, AfterShip Tracking, TikTok Shop, Smile, Sendcloud ([gorgias.com](https://www.gorgias.com/apps), checked 2026-10-08) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Assembled: [NEXT Insurance](https://www.usedby.ai/case-studies/next-insurance-assembled.md): **$957K**: “Through improved schedule adherence alone, NEXT Insurance has already saved $957K.” (captured by usedby 2026-10-08)
- Assembled: [Preply](https://www.usedby.ai/case-studies/preply-assembled.md): **60%**: “average handle time has dropped by 60%” (captured by usedby 2026-10-08)
- Gorgias: [Pepper](https://www.usedby.ai/case-studies/pepper-gorgias.md): **19.2x**: “19.2x ROI on AI-driven sales interactions” (published 2025-03-05)
- Gorgias: [Cabau Lifestyle](https://www.usedby.ai/case-studies/cabau-lifestyle-gorgias.md): **600%**: “600% increase in bundle sales with Rebuy and Gorgias AI Guidance (from 2% to 14% of all orders)” (published 2026-02-24)

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Source: https://www.usedby.ai/compare/assembled-vs-gorgias · How we check: https://www.usedby.ai/methodology