# Assembled vs Sanas: who uses which

On usedby, 39 companies use Assembled and 48 use Sanas. 1 company uses both, including Robinhood. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 87 of 87 public lines checked.

## Side by side

|  | [Assembled](https://www.usedby.ai/tools/assembled.md) | [Sanas](https://www.usedby.ai/tools/sanas.md) |
|---|---|---|
| Public customers | 39 | 48 |
| Confirmed | 21 | 24 |
| Observed | 18 | 24 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Fintech & Payments (6), DevTools & Infrastructure (3), Marketing Tech (3) | Telecommunications (4), Fintech & Payments (2), Banking & Mortgages (1) |
| Category | Customer Service Automation | Customer Service Automation |
| Security | SOC 2 Type II ([assembled.com](https://www.assembled.com/security), checked 2026-10-08) | PCI DSS, HIPAA, SOC 2 (type not stated), ISO 27001, CSA STAR, HITRUST ([trust.sanas.ai](https://trust.sanas.ai/), checked 2026-10-08) |
| Pricing | CORE: $25 /MONTH; PRO: $45 /MONTH; ENTERPRISE: $75 /MONTH ([assembled.com](https://www.assembled.com/pricing), checked 2026-10-08) | — |
| Data processing terms | — | A data processing agreement is available. ([sanas.ai](https://www.sanas.ai/data-processing-agreement), checked 2026-10-08) |
| Integrations | — | Genesys, Five9, NICE, Avaya, Zoom ([sanas.ai](https://www.sanas.ai/integrations), checked 2026-10-08) |
| Languages | — | Danish, Dutch, English, Finnish, French, French (Canadian), German, Italian, Polish, Portuguese, Portuguese (Brazilian), Spanish and 2 more ([sanas.ai](https://www.sanas.ai/), checked 2026-10-08) |

## Companies named on both

Confirmed or observed on each side.

| Company |
|---|
| [Robinhood](https://www.usedby.ai/companies/robinhood.md) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Assembled: [NEXT Insurance](https://www.usedby.ai/case-studies/next-insurance-assembled.md): **$957K**: “Through improved schedule adherence alone, NEXT Insurance has already saved $957K.” (captured by usedby 2026-10-08)
- Assembled: [Preply](https://www.usedby.ai/case-studies/preply-assembled.md): **60%**: “average handle time has dropped by 60%” (captured by usedby 2026-10-08)
- Sanas: [TP](https://www.usedby.ai/case-studies/tp-sanas.md): **37.5%**: “37.5% reduction in AHT” (published 2026-09-04)
- Sanas: [Wyndham](https://www.usedby.ai/case-studies/wyndham-hotels-resorts-sanas.md): **50%**: “50% increase in converting hotel bookings” (published 2026-09-04)

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Source: https://www.usedby.ai/compare/assembled-vs-sanas · How we check: https://www.usedby.ai/methodology