# Atomicwork vs ServiceNow: who uses which

On usedby, 14 companies use Atomicwork and 33 use ServiceNow. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 41 of 47 public lines checked.

## Side by side

|  | [Atomicwork](https://www.usedby.ai/tools/atomicwork.md) | [ServiceNow](https://www.usedby.ai/tools/servicenow.md) |
|---|---|---|
| Public customers | 14 | 33 |
| Confirmed | 6 | 16 |
| Observed | 8 | 13 |
| Signals (job posts) | 0 | 4 |
| Top industries of customers | Aerospace & Defense (1), Agriculture & AgTech (1), Banking & Mortgages (1) | IT Services & System Integration (3), Automotive Manufacturing (2), Consumer Goods (2) |
| Category | IT Service Management | IT Service Management |
| Data processing terms | A data processing agreement is available. ([atomicwork.com](https://www.atomicwork.com/privacy), checked 2026-10-07) | — |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Atomicwork: [Ammex](https://www.usedby.ai/case-studies/ammex-atomicwork.md): **five minutes**: “All of that in about five minutes.” (captured by usedby 2026-10-07)
- Atomicwork: [Catalyst Education](https://www.usedby.ai/case-studies/catalyst-education-atomicwork.md): story without a checked figure. (captured by usedby 2026-10-07)
- ServiceNow: [FedEx](https://www.usedby.ai/case-studies/fedex-servicenow-muubfpte.md): **5 million workflows**: “FedEx now runs 5 million workflows every month on the ServiceNow AI Platform” (captured by usedby 2026-10-04)

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Source: https://www.usedby.ai/compare/atomicwork-vs-servicenow · How we check: https://www.usedby.ai/methodology