# Automation Anywhere vs Zapier: who uses which

On usedby, 32 companies use Automation Anywhere and 53 use Zapier. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-07: 85 of 85 public lines checked.

## Side by side

|  | [Automation Anywhere](https://www.usedby.ai/tools/automation-anywhere.md) | [Zapier](https://www.usedby.ai/tools/zapier.md) |
|---|---|---|
| Public customers | 32 | 53 |
| Confirmed | 15 | 40 |
| Observed | 17 | 13 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Accounting & Audit (2), Biotech & Pharma (2), Investment & VC (2) | DevTools & Infrastructure (6), HR & Recruiting (3), Marketing Tech (3) |
| Category | Automation & Integration | Automation & Integration |
| Data processing terms | A data processing agreement is available. ([automationanywhere.com](https://www.automationanywhere.com/legal/dpa), checked 2026-10-07) | A data processing agreement is available. ([zapier.com](https://zapier.com/legal/data-processing-addendum), checked 2026-10-04) |
| Integrations | Salesforce, SAP, ServiceNow, Workday, Slack, DocuSign, Zendesk, Twilio, OpenAI, Genesys, Celonis, Boomi ([automationanywhere.com](https://www.automationanywhere.com/products/integrations), checked 2026-10-07) | Google Sheets, Gmail, Slack, Google Calendar, Google Drive, HubSpot, Facebook Lead Ads, Google Forms, Notion, Mailchimp, Stripe, Salesforce ([zapier.com](https://zapier.com/apps), checked 2026-10-04) |
| Security | — | SOC 2 Type II ([zapier.com](https://zapier.com/security-compliance), checked 2026-10-04) |
| Free trial | — | Free trial or free plan available. ([zapier.com](https://zapier.com/pricing), checked 2026-10-04) |
| Pricing | — | Free: $0 /month; Professional: $19.99 /month; Team: $69 /month; Enterprise: contact sales ([zapier.com](https://zapier.com/pricing), checked 2026-10-04) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Automation Anywhere: [Kotak International](https://www.usedby.ai/case-studies/kotak-international-automation-anywhere.md): **67%**: “The result was a 67% reduction in valuation cycle time” (published 2026-08-11)
- Automation Anywhere: [Merck](https://www.usedby.ai/case-studies/merck-automation-anywhere.md): **150,000 hours**: “Not only did the solution save 150,000 hours, it improved tracking, increased response times, and nearly eliminated errors.” (published 2023-07-12)
- Zapier: [Vendavo](https://www.usedby.ai/case-studies/vendavo-zapier.md): **90%**: “Slashing Lead Response Time by 90%” (captured by usedby 2026-10-04)
- Zapier: [Vendasta](https://www.usedby.ai/case-studies/vendasta-zapier.md): **$1M**: “How Vendasta recovered $1M in revenue with automation and AI” (captured by usedby 2026-10-04)

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Source: https://www.usedby.ai/compare/automation-anywhere-vs-zapier · How we check: https://www.usedby.ai/methodology