# Balto vs DevRev: who uses which

On usedby, 14 companies use Balto and 39 use DevRev. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-07: 52 of 53 public lines checked.

## Side by side

|  | [Balto](https://www.usedby.ai/tools/balto.md) | [DevRev](https://www.usedby.ai/tools/devrev.md) |
|---|---|---|
| Public customers | 14 | 39 |
| Confirmed | 7 | 36 |
| Observed | 7 | 3 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Insurance & InsurTech (1) | Fintech & Payments (7), Artificial Intelligence (3), Cybersecurity (3) |
| Category | Customer Service Automation | Customer Service Automation |
| Integrations | Microsoft Exchange, Gmail, RingCentral Contact Center, Genesys Cloud, NICE inContact CXOne, Five9, Zoom Contact Center, Salesforce, Vonage Contact Center ([balto.ai](https://www.balto.ai/integrations/), checked 2026-10-07) | — |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Balto: [EmpiRx](https://www.usedby.ai/case-studies/empirx-balto.md): **50%**: “Ramp time cut by up to 50%” (published 2025-04-21)
- Balto: [BrightBridge Credit Union](https://www.usedby.ai/case-studies/brightbridge-credit-union-balto.md): **75%**: “Balto “reduced time spent on silent monitoring and scoring by over 75%.”” (published 2025-09-17)

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Source: https://www.usedby.ai/compare/balto-vs-devrev · How we check: https://www.usedby.ai/methodology