# BigPanda vs Resolve: who uses which

On usedby, 19 companies use BigPanda and 21 use Resolve. 1 company uses both, including Autodesk. Counts include every proof level, job-post signals included; each company keeps its proof level on each side. Latest check 2026-10-07: 39 of 40 public lines checked.

## Side by side

|  | [BigPanda](https://www.usedby.ai/tools/bigpanda.md) | [Resolve](https://www.usedby.ai/tools/resolve.md) |
|---|---|---|
| Public customers | 19 | 21 |
| Confirmed | 9 | 5 |
| Observed | 10 | 16 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers (every proof level) | Investment & VC (3), Gaming & Esports (2), Telecommunications (2) | Data & Analytics (3), Cybersecurity (2), Logistics & Supply Chain (2) |
| Category | DevOps, SRE & incidents | DevOps, SRE & incidents |
| Security | SOC 2 Type II ([bigpanda.io](https://www.bigpanda.io/our-product/bigpanda-security/), checked 2026-10-07) | — |
| Your data | Not used to train models by default. ([bigpanda.io](https://www.bigpanda.io/our-product/bigpanda-security/), checked 2026-10-07) | — |
| Integrations | ServiceNow ([bigpanda.io](https://www.bigpanda.io/integrations/), checked 2026-10-07) | Google Cloud, Grafana, Kubernetes, Datadog, Github, Splunk, Prometheus, Slack, Amazon Web Services, Notion, Elastic, Dynatrace ([resolve.ai](https://resolve.ai/integrations), checked 2026-10-07) |

## Companies that use both

Every proof level counts; the proof level of each side is shown, strongest proofs first. The first public proof is not an adoption date.

| Company | Proof, BigPanda | Proof, Resolve | First public proof, BigPanda | First public proof, Resolve |
|---|---|---|---|---|
| [Autodesk](https://www.usedby.ai/companies/autodesk.md) | Confirmed | Observed | On or before January 2025 | On or before September 2026 |

## Published results

Reviewed stories only; usedby did not measure the figures.

- BigPanda: [Autodesk](https://www.usedby.ai/case-studies/autodesk-bigpanda.md): **85%**: “improving mean time to resolution (MTTR) by 85%” (published 2023-06-13)
- BigPanda: [Cambia Health Solutions](https://www.usedby.ai/case-studies/cambia-health-solutions-bigpanda.md): **30 seconds**: “critical alerts can now be identified within 30 seconds” (published 2023-04-25)
- Resolve: [Blueground](https://www.usedby.ai/case-studies/blueground-resolve.md): **4x**: “4x faster root cause with evidence” (published 2025-01-10)
- Resolve: [Salesforce](https://www.usedby.ai/case-studies/salesforce-resolve.md): **~60%**: “~60% reduction in mean time to resolve (MTTR)” (published 2026-04-16)

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Source: https://www.usedby.ai/compare/bigpanda-vs-resolve · How we check: https://www.usedby.ai/methodology