# Blip vs Cognigy: who uses which

On usedby, 28 companies use Blip and 56 use Cognigy. 1 company uses both, including Nestlé. Counts include every proof level, job-post signals included; each company keeps its proof level on each side. Latest check 2026-10-13: 84 of 84 public lines checked.

## Side by side

|  | [Blip](https://www.usedby.ai/tools/blip.md) | [Cognigy](https://www.usedby.ai/tools/cognigy.md) |
|---|---|---|
| Public customers | 28 | 56 |
| Confirmed | 0 | 32 |
| Observed | 28 | 24 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers (every proof level) | Consumer Goods (5), Banking & Mortgages (4), Energy, Utilities & Cleantech (3) | Airlines & Aviation Services (5), Travel & Hospitality (5), Automotive Manufacturing (4) |
| Category | AI agents for customer service | AI agents for customer service |
| Security | ISO 27001 ([blip.ai](https://www.blip.ai/en/trust-center/), checked 2026-10-08) | ISO 27001, ISO 27701, ISO 42001, SOC 2 Type II, TISAX, C5 ([trust.cognigy.com](https://trust.cognigy.com/), checked 2026-10-04) |
| Data processing terms | A data processing agreement is available. ([blip.ai](https://www.blip.ai/en/trust-center/), checked 2026-10-08) | — |
| Integrations | BigQuery, Tiny, Bling, Google Sheets, PicPay, Nuvemshop, Hotmart, Yampi, Tray, Shopify, Exact Spotter, Catalyst ([blip.ai](https://www.blip.ai/en/integrations/), checked 2026-10-08) | Salesforce, Zendesk, HubSpot, Slack, Twilio, Jira, Microsoft Dynamics, Amazon Connect, Stripe, Freshdesk, Vonage ([cognigy.com](https://www.cognigy.com/platform/cognigy-marketplace), checked 2026-10-04) |

## Companies that use both

Every proof level counts; the proof level of each side is shown, strongest proofs first. The first public proof is not an adoption date.

| Company | Proof, Blip | Proof, Cognigy | First public proof, Cognigy |
|---|---|---|---|
| [Nestlé](https://www.usedby.ai/companies/nestle.md) | Observed | Observed | On or before December 2024 |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Cognigy: [Reed Wellbeing](https://www.usedby.ai/case-studies/reed-wellbeing-cognigy.md): **80 percent**: “The wait time between GP referral and Reed’s first patient engagement has fallen by 80 percent.” (captured by usedby 2026-10-08)
- Cognigy: [Lippert](https://www.usedby.ai/case-studies/lippert-cognigy.md): **80%**: “80% cost reduction from handled queries” (captured by usedby 2026-10-08)

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Source: https://www.usedby.ai/compare/blip-vs-cognigy · How we check: https://www.usedby.ai/methodology