# CallMiner vs Cresta: who uses which

On usedby, 39 companies use CallMiner and 18 use Cresta. 1 company uses both, including Porsche. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 57 of 57 public lines checked.

## Side by side

|  | [CallMiner](https://www.usedby.ai/tools/callminer.md) | [Cresta](https://www.usedby.ai/tools/cresta.md) |
|---|---|---|
| Public customers | 39 | 18 |
| Confirmed | 19 | 15 |
| Observed | 20 | 3 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Automotive Manufacturing (2), HR & Recruiting (2), IT Services & System Integration (2) | Airlines & Aviation Services (2), Automotive Manufacturing (1), Fintech & Payments (1) |
| Category | Customer Service Automation | Customer Service Automation |
| Integrations | Salesforce ([callminer.com](https://callminer.com/products/integrations), checked 2026-10-08) | — |

## Companies named on both

Confirmed or observed on each side.

| Company |
|---|
| [Porsche](https://www.usedby.ai/companies/porsche.md) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Cresta: [Aptive](https://www.usedby.ai/case-studies/aptive-environmental-cresta.md): **$2.37 million**: “$2.37 million in additional annual revenue in the 2 years since deploying Cresta” (captured by usedby 2026-10-07)
- Cresta: [Vivint](https://www.usedby.ai/case-studies/vivint-cresta.md): **7%**: “In an Agent Assist pilot program, Vivint agents increased their closed won rate by nearly 7%.” (captured by usedby 2026-10-07)

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Source: https://www.usedby.ai/compare/callminer-vs-cresta · How we check: https://www.usedby.ai/methodology