# CallMiner vs Glia: who uses which

On usedby, 39 companies use CallMiner and 10 use Glia. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 49 of 49 public lines checked.

## Side by side

|  | [CallMiner](https://www.usedby.ai/tools/callminer.md) | [Glia](https://www.usedby.ai/tools/glia.md) |
|---|---|---|
| Public customers | 39 | 10 |
| Confirmed | 19 | 5 |
| Observed | 20 | 5 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Automotive Manufacturing (2), HR & Recruiting (2), IT Services & System Integration (2) | — |
| Category | Customer Service Automation | Customer Service Automation |
| Integrations | Salesforce ([callminer.com](https://callminer.com/products/integrations), checked 2026-10-08) | — |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Glia: [Live Oak Bank](https://www.usedby.ai/case-studies/live-oak-bank-glia.md): **793%**: “Increase deposit retention by nearly 9x, up from $1.4 million in month one to $12.5 million at its peak—a 793% increase.” (captured by usedby 2026-10-08)
- Glia: [Thomaston Savings Bank](https://www.usedby.ai/case-studies/thomaston-savings-bank-glia.md): story without a checked figure. (captured by usedby 2026-10-08)

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Source: https://www.usedby.ai/compare/callminer-vs-glia · How we check: https://www.usedby.ai/methodology