# ChatGPT vs Coveo: who uses which

On usedby, 40 companies use ChatGPT and 44 use Coveo. 2 companies use both, including Cisco and Salesforce. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 50 of 84 public lines checked.

## Side by side

|  | [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) | [Coveo](https://www.usedby.ai/tools/coveo.md) |
|---|---|---|
| Public customers | 40 | 44 |
| Confirmed | 0 | 40 |
| Observed | 35 | 4 |
| Signals (job posts) | 5 | 0 |
| Top industries of customers | DevTools & Infrastructure (4), Banking & Mortgages (3), Fintech & Payments (3) | Telecommunications (3), Cybersecurity (2), Data & Analytics (2) |
| Category | Foundation Models (LLMs) | AI Search & Research |
| Free trial | Free trial or free plan available. ([chatgpt.com](https://chatgpt.com/pricing/), checked 2026-10-04) | — |
| Integrations | Gmail, Remote Desktop Commander, Google Drive, GitHub, Outlook Email, Slack, Notion, Google Calendar, Canva, Dropbox, Shopify, Figma ([chatgpt.com](https://chatgpt.com/plugins), checked 2026-10-04) | — |
| Pricing | Free: $0 / month; Go: $8 / month; Plus: $20 / month; Pro: $100 / month ([chatgpt.com](https://chatgpt.com/pricing/), checked 2026-10-04) | — |

## Companies named on both

Confirmed or observed on each side.

| Company |
|---|
| [Cisco](https://www.usedby.ai/companies/cisco.md) |
| [Salesforce](https://www.usedby.ai/companies/salesforce.md) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Coveo: [Elite Supplements](https://www.usedby.ai/case-studies/elite-supplements-coveo.md): **29%**: “Conversion rate from search increased by 29%” (published 2026-05-14)
- Coveo: [Four Hands](https://www.usedby.ai/case-studies/four-hands-coveo.md): **26%**: “Search conversion rates increased by 26%” (published 2026-05-14)

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Source: https://www.usedby.ai/compare/chatgpt-vs-coveo · How we check: https://www.usedby.ai/methodology