# Coveo vs Listen: who uses which

On usedby, 44 companies use Coveo and 40 use Listen. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-04: 71 of 84 public lines checked.

## Side by side

|  | [Coveo](https://www.usedby.ai/tools/coveo.md) | [Listen](https://www.usedby.ai/tools/listen.md) |
|---|---|---|
| Public customers | 44 | 40 |
| Confirmed | 40 | 13 |
| Observed | 4 | 27 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Telecommunications (3), Cybersecurity (2), Data & Analytics (2) | Fintech & Payments (4), Consumer Goods (3), Fashion & Apparel (3) |
| Category | AI Search & Research | AI Search & Research |
| Security | — | SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701 ([trust.listenlabs.ai](https://trust.listenlabs.ai/), checked 2026-10-04) |
| Your data | — | Not used to train models by default. ([trust.listenlabs.ai](https://trust.listenlabs.ai/), checked 2026-10-04) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Coveo: [Elite Supplements](https://www.usedby.ai/case-studies/elite-supplements-coveo.md): **29%**: “Conversion rate from search increased by 29%” (published 2026-05-14)
- Coveo: [Four Hands](https://www.usedby.ai/case-studies/four-hands-coveo.md): **26%**: “Search conversion rates increased by 26%” (published 2026-05-14)
- Listen: [A1Base](https://www.usedby.ai/case-studies/a1base-listen.md): **half the time**: “the team shipped StudyArena in roughly half the time it took to build A1Zap” (captured by usedby 2026-10-02)
- Listen: [Anthropic](https://www.usedby.ai/case-studies/anthropic-listen.md): **100 studies**: “Think about it as 100 studies for the price, at least in terms of time, of five or six.” (captured by usedby 2026-10-02)

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Source: https://www.usedby.ai/compare/coveo-vs-listen · How we check: https://www.usedby.ai/methodology