# Crescendo vs Gradient Labs: who uses which

On usedby, 31 companies use Crescendo and 17 use Gradient Labs. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-07: 48 of 48 public lines checked.

## Side by side

|  | [Crescendo](https://www.usedby.ai/tools/crescendo.md) | [Gradient Labs](https://www.usedby.ai/tools/gradient-labs.md) |
|---|---|---|
| Public customers | 31 | 17 |
| Confirmed | 15 | 9 |
| Observed | 16 | 8 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Marketplace (2), DevTools & Infrastructure (1), Fintech & Payments (1) | Fintech & Payments (3) |
| Category | Customer Service Automation | Customer Service Automation |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Crescendo: [Webconnex](https://www.usedby.ai/case-studies/webconnex-crescendo.md): **12,000+**: “With 12,000+ more tickets sold year over year” (captured by usedby 2026-10-07)
- Crescendo: [Rio](https://www.usedby.ai/case-studies/rio-crescendo.md): **$10K**: “Monthly savings $10K” (captured by usedby 2026-10-07)
- Gradient Labs: [SteadyPay](https://www.usedby.ai/case-studies/steadypay-gradient-labs.md): **33,000**: “SteadyPay scaled to 33,000 outbound calls per month” (captured by usedby 2026-10-07)
- Gradient Labs: [Yonder](https://www.usedby.ai/case-studies/yonder-gradient-labs.md): **150%**: “Yonder resolves disputes 150% faster with AI agents” (captured by usedby 2026-10-07)

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Source: https://www.usedby.ai/compare/crescendo-vs-gradient-labs · How we check: https://www.usedby.ai/methodology