# Cresta vs EliseAI: who uses which

On usedby, 18 companies use Cresta and 27 use EliseAI. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-07: 45 of 45 public lines checked.

## Side by side

|  | [Cresta](https://www.usedby.ai/tools/cresta.md) | [EliseAI](https://www.usedby.ai/tools/eliseai.md) |
|---|---|---|
| Public customers | 18 | 27 |
| Confirmed | 15 | 21 |
| Observed | 3 | 6 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Airlines & Aviation Services (2), Automotive Manufacturing (1), Fintech & Payments (1) | — |
| Category | Customer Service Automation | Customer Service Automation |
| Security | — | SOC 2 Type II, HIPAA, PCI DSS ([trust.eliseai.com](https://trust.eliseai.com/), checked 2026-10-08) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Cresta: [Aptive](https://www.usedby.ai/case-studies/aptive-environmental-cresta.md): **$2.37 million**: “$2.37 million in additional annual revenue in the 2 years since deploying Cresta” (captured by usedby 2026-10-07)
- Cresta: [Vivint](https://www.usedby.ai/case-studies/vivint-cresta.md): **7%**: “In an Agent Assist pilot program, Vivint agents increased their closed won rate by nearly 7%.” (captured by usedby 2026-10-07)
- EliseAI: [RPM Living](https://www.usedby.ai/case-studies/rpm-living-eliseai.md): **186 hours**: “creating 186 hours of incremental capacity per community per month” (captured by usedby 2026-10-07)
- EliseAI: [Cowboy Properties](https://www.usedby.ai/case-studies/cowboy-properties-eliseai.md): **60%**: “60% of all completed work orders across Cowboy Properties’ communities assigned by EliseAI” (captured by usedby 2026-10-07)

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Source: https://www.usedby.ai/compare/cresta-vs-eliseai · How we check: https://www.usedby.ai/methodology