# Deepgram vs LiveKit: who uses which

On usedby, 45 companies use Deepgram and 32 use LiveKit. 3 companies use both, including Cresta, Retell AI and Decagon. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 74 of 77 public lines checked.

## Side by side

|  | [Deepgram](https://www.usedby.ai/tools/deepgram.md) | [LiveKit](https://www.usedby.ai/tools/livekit.md) |
|---|---|---|
| Public customers | 45 | 32 |
| Confirmed | 33 | 9 |
| Observed | 12 | 23 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Artificial Intelligence (9), Telecommunications (5), Sales Tech & CRM (4) | Artificial Intelligence (5), Aerospace & Defense (2), HealthTech & Digital Health (2) |
| Category | Speech & Audio API | Speech & Audio API |
| Free trial | Free trial or free plan available. ([deepgram.com](https://deepgram.com/pricing), checked 2026-10-04) | Free trial or free plan available. ([livekit.com](https://livekit.com/pricing), checked 2026-10-08) |
| Integrations | Amazon Connect, Amazon Lex ([developers.deepgram.com](https://developers.deepgram.com/docs/deepgram-with-amazon-connect), checked 2026-10-04) | — |
| Security | — | SOC 2 Type II ([livekit.com](https://livekit.com/security), checked 2026-10-08) |
| Your data | — | Not used to train models by default. ([livekit.com](https://livekit.com/legal/privacy-policy), checked 2026-10-08) |
| Data processing terms | — | A data processing agreement is available. ([livekit.com](https://livekit.com/security), checked 2026-10-08) |
| Pricing | — | Build: $0 /mo; Ship: from $50 /mo; Scale: from $500 /mo; Enterprise: contact sales ([livekit.com](https://livekit.com/pricing), checked 2026-10-08) |

## Companies named on both

Confirmed or observed on each side.

| Company |
|---|
| [Cresta](https://www.usedby.ai/companies/cresta.md) |
| [Retell AI](https://www.usedby.ai/companies/retell-ai.md) |
| [Decagon](https://www.usedby.ai/companies/decagon.md) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Deepgram: [Klubi](https://www.usedby.ai/case-studies/klubi-deepgram.md): **90%+**: “90%+ of conversations handled end-to-end by AI agents” (captured by usedby 2026-10-02)
- Deepgram: [Flowtica](https://www.usedby.ai/case-studies/flowtica-deepgram.md): **under 30 seconds**: “transcription on a 60-minute recording typically comes back from Deepgram in under 30 seconds” (captured by usedby 2026-10-02)
- LiveKit: [Assort Health](https://www.usedby.ai/case-studies/assort-health-livekit.md): **90%**: “Assort Health's customers can use AI to handle 90% of inbound calls” (published 2025-06-01)
- LiveKit: [Playback](https://www.usedby.ai/case-studies/playback-livekit.md): story without a checked figure. (published 2024-08-01)

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Source: https://www.usedby.ai/compare/deepgram-vs-livekit · How we check: https://www.usedby.ai/methodology
