# Dialpad vs EliseAI: who uses which

On usedby, 40 companies use Dialpad and 27 use EliseAI. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 67 of 67 public lines checked.

## Side by side

|  | [Dialpad](https://www.usedby.ai/tools/dialpad.md) | [EliseAI](https://www.usedby.ai/tools/eliseai.md) |
|---|---|---|
| Public customers | 40 | 27 |
| Confirmed | 28 | 21 |
| Observed | 12 | 6 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Investment & VC (2), DevTools & Infrastructure (1), Marketplace (1) | — |
| Category | Customer Service Automation | Customer Service Automation |
| Data processing terms | A data processing agreement is available. ([dialpad.com](https://www.dialpad.com/trust/), checked 2026-10-08) | — |
| Integrations | Salesforce, HubSpot, Zendesk, ServiceNow, Zoho CRM, Copper CRM, Outreach, Google Workspace ([dialpad.com](https://www.dialpad.com/features/contact-center-integrations/), checked 2026-10-08) | — |
| Security | — | SOC 2 Type II, HIPAA, PCI DSS ([trust.eliseai.com](https://trust.eliseai.com/), checked 2026-10-08) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Dialpad: [Quora](https://www.usedby.ai/case-studies/quora-dialpad.md): **24 hours**: “Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.” (captured by usedby 2026-10-08)
- Dialpad: [LeadSigma](https://www.usedby.ai/case-studies/leadsigma-dialpad.md): **30 minutes**: “it only took about 30 minutes for LeadSigma to get onboarded with Dialpad” (captured by usedby 2026-10-08)
- EliseAI: [RPM Living](https://www.usedby.ai/case-studies/rpm-living-eliseai.md): **186 hours**: “creating 186 hours of incremental capacity per community per month” (captured by usedby 2026-10-07)
- EliseAI: [Cowboy Properties](https://www.usedby.ai/case-studies/cowboy-properties-eliseai.md): **60%**: “60% of all completed work orders across Cowboy Properties’ communities assigned by EliseAI” (captured by usedby 2026-10-07)

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Source: https://www.usedby.ai/compare/dialpad-vs-eliseai · How we check: https://www.usedby.ai/methodology