# Dialpad vs Glia: who uses which

On usedby, 40 companies use Dialpad and 10 use Glia. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 50 of 50 public lines checked.

## Side by side

|  | [Dialpad](https://www.usedby.ai/tools/dialpad.md) | [Glia](https://www.usedby.ai/tools/glia.md) |
|---|---|---|
| Public customers | 40 | 10 |
| Confirmed | 28 | 5 |
| Observed | 12 | 5 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Investment & VC (2), DevTools & Infrastructure (1), Marketplace (1) | — |
| Category | Customer Service Automation | Customer Service Automation |
| Data processing terms | A data processing agreement is available. ([dialpad.com](https://www.dialpad.com/trust/), checked 2026-10-08) | — |
| Integrations | Salesforce, HubSpot, Zendesk, ServiceNow, Zoho CRM, Copper CRM, Outreach, Google Workspace ([dialpad.com](https://www.dialpad.com/features/contact-center-integrations/), checked 2026-10-08) | — |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Dialpad: [Quora](https://www.usedby.ai/case-studies/quora-dialpad.md): **24 hours**: “Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.” (captured by usedby 2026-10-08)
- Dialpad: [LeadSigma](https://www.usedby.ai/case-studies/leadsigma-dialpad.md): **30 minutes**: “it only took about 30 minutes for LeadSigma to get onboarded with Dialpad” (captured by usedby 2026-10-08)
- Glia: [Live Oak Bank](https://www.usedby.ai/case-studies/live-oak-bank-glia.md): **793%**: “Increase deposit retention by nearly 9x, up from $1.4 million in month one to $12.5 million at its peak—a 793% increase.” (captured by usedby 2026-10-08)
- Glia: [Thomaston Savings Bank](https://www.usedby.ai/case-studies/thomaston-savings-bank-glia.md): story without a checked figure. (captured by usedby 2026-10-08)

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Source: https://www.usedby.ai/compare/dialpad-vs-glia · How we check: https://www.usedby.ai/methodology