# Duckle vs EliseAI: who uses which

On usedby, 21 companies use Duckle and 27 use EliseAI. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-07: 44 of 48 public lines checked.

## Side by side

|  | [Duckle](https://www.usedby.ai/tools/duckle.md) | [EliseAI](https://www.usedby.ai/tools/eliseai.md) |
|---|---|---|
| Public customers | 21 | 27 |
| Confirmed | 4 | 21 |
| Observed | 17 | 6 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Artificial Intelligence (3), DevTools & Infrastructure (3), Data & Analytics (2) | — |
| Category | Customer Service Automation | Customer Service Automation |
| Integrations | Slack, Discord, Gmail, Confluence, Notion, Google Drive, Sentry, Jira, Linear, GitHub, Zendesk, Intercom ([duckie.ai](https://duckie.ai/integrations), checked 2026-10-07) | — |
| Security | — | SOC 2 Type II, HIPAA, PCI DSS ([trust.eliseai.com](https://trust.eliseai.com/), checked 2026-10-08) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Duckle: [Abbiamo](https://www.usedby.ai/case-studies/abbiamo-duckle.md): **66%**: “66% reduction in support cost” (captured by usedby 2026-10-04)
- EliseAI: [RPM Living](https://www.usedby.ai/case-studies/rpm-living-eliseai.md): **186 hours**: “creating 186 hours of incremental capacity per community per month” (captured by usedby 2026-10-07)
- EliseAI: [Cowboy Properties](https://www.usedby.ai/case-studies/cowboy-properties-eliseai.md): **60%**: “60% of all completed work orders across Cowboy Properties’ communities assigned by EliseAI” (captured by usedby 2026-10-07)

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Source: https://www.usedby.ai/compare/duckle-vs-eliseai · How we check: https://www.usedby.ai/methodology