# Glia vs Sierra: who uses which

On usedby, 10 companies use Glia and 50 use Sierra. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 60 of 60 public lines checked.

## Side by side

|  | [Glia](https://www.usedby.ai/tools/glia.md) | [Sierra](https://www.usedby.ai/tools/sierra.md) |
|---|---|---|
| Public customers | 10 | 50 |
| Confirmed | 5 | 37 |
| Observed | 5 | 13 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | — | Fintech & Payments (5), Telecommunications (3), Banking & Mortgages (2) |
| Category | Customer Service Automation | Customer Service Automation |
| Data processing terms | — | A data processing agreement is available. ([sierra.ai](https://sierra.ai/privacy-policy), checked 2026-10-04) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Glia: [Live Oak Bank](https://www.usedby.ai/case-studies/live-oak-bank-glia.md): **793%**: “Increase deposit retention by nearly 9x, up from $1.4 million in month one to $12.5 million at its peak—a 793% increase.” (captured by usedby 2026-10-08)
- Glia: [Thomaston Savings Bank](https://www.usedby.ai/case-studies/thomaston-savings-bank-glia.md): story without a checked figure. (captured by usedby 2026-10-08)
- Sierra: [RunBuggy](https://www.usedby.ai/case-studies/runbuggy-sierra.md): **1,000 hours**: “Nearly 1,000 hours per month returned to exception handling and high-value work” (published 2026-02-03)
- Sierra: [Next](https://www.usedby.ai/case-studies/next-sierra.md): **6 weeks**: “Time to live 6 weeks” (published 2026-02-25)

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Source: https://www.usedby.ai/compare/glia-vs-sierra · How we check: https://www.usedby.ai/methodology