# Gupshup vs Rasa: who uses which

On usedby, 34 companies use Gupshup and 17 use Rasa. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 51 of 51 public lines checked.

## Side by side

|  | [Gupshup](https://www.usedby.ai/tools/gupshup.md) | [Rasa](https://www.usedby.ai/tools/rasa.md) |
|---|---|---|
| Public customers | 34 | 17 |
| Confirmed | 28 | 16 |
| Observed | 6 | 1 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Banking & Mortgages (1), Consumer Goods (1), E-commerce & D2C (1) | DevTools & Infrastructure (2), Telecommunications (2), Fintech & Payments (1) |
| Category | Chatbots & Live Chat | Chatbots & Live Chat |
| Integrations | Salesforce Marketing Cloud, MoEngage, CleverTap, Oracle Responsys, WebEngage, Bloomreach, Braze ([gupshup.ai](https://www.gupshup.ai/integrations), checked 2026-10-08) | — |
| Data processing terms | — | A data processing agreement is available. ([rasa.com](https://rasa.com/dpa), checked 2026-10-08) |
| Free trial | — | Free trial or free plan available. ([rasa.com](https://rasa.com/pricing), checked 2026-10-08) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Gupshup: [NoBroker](https://www.usedby.ai/case-studies/nobroker-gupshup.md): **6 minutes**: “reduced the average property listing time from 3 days to just 6 minutes” (published 2023-03-26)
- Gupshup: [Axis Bank](https://www.usedby.ai/case-studies/axis-bank-gupshup.md): **40X**: “achieving 40X user growth since launch” (published 2023-03-26)
- Rasa: [PicPay](https://www.usedby.ai/case-studies/picpay-rasa.md): **100,000 users per day**: “averaging 100,000 users per day during the first week” (captured by usedby 2026-10-08)
- Rasa: [T-Mobile](https://www.usedby.ai/case-studies/t-mobile-rasa.md): **10%**: “T-Mobile's virtual assistant has reached 10% of Messaging customers” (published 2025-01-01)

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Source: https://www.usedby.ai/compare/gupshup-vs-rasa · How we check: https://www.usedby.ai/methodology