# Hiver vs Maven AGI: who uses which On usedby, 19 companies use Hiver and 24 use Maven AGI. 1 company uses both, including Bynder. Counts include every proof level, job-post signals included; each company keeps its proof level on each side. Latest check 2026-10-25: 39 of 43 public lines checked. ## Side by side | | [Hiver](https://www.usedby.ai/tools/hiver.md) | [Maven AGI](https://www.usedby.ai/tools/maven.md) | |---|---|---| | Public customers | 19 | 24 | | Confirmed | 10 | 14 | | Observed | 9 | 9 | | Signals (job posts) | 0 | 0 | | Top industries of customers (every proof level) | HR & Recruiting (2), Logistics & Supply Chain (2), Non-profit & NGO (2) | DevTools & Infrastructure (3), Fintech & Payments (3), Marketing Tech (3) | | Category | Help desks | AI agents for customer service | | Free trial | Free trial or free plan available. ([hiverhq.com](https://hiverhq.com/pricing/hiver-omni), checked 2026-10-07) | — | | Integrations | Salesforce, Hubspot, Pipedrive, Zoho CRM, Shopify, Woocommerce, Jira, Asana, Clickup, Monday.com, Linear, Slack ([hiverhq.com](https://hiverhq.com/integrations/app-library), checked 2026-10-07) | Zendesk, Salesforce, Confluence, Notion, Google Drive, Intercom, Freshdesk, Slack ([mavenagi.com](https://www.mavenagi.com/apps/zendesk), checked 2026-10-25) | | Your data | — | Not used to train models by default. ([mavenagi.com](https://www.mavenagi.com/features/trust-compliance), checked 2026-10-25) | | Data processing terms | — | A data processing agreement is available. ([mavenagi.com](https://www.mavenagi.com/legal-privacy), checked 2026-10-25) | ## Companies that use both Every proof level counts; the proof level of each side is shown, strongest proofs first. The first public proof is not an adoption date. | Company | Proof, Hiver | Proof, Maven AGI | First public proof, Hiver | First public proof, Maven AGI | |---|---|---|---|---| | [Bynder](https://www.usedby.ai/companies/bynder.md) | Confirmed | Declared by the company | On or before December 2025 | On or before October 2026 | ## Published results Reviewed stories only; usedby did not measure the figures. - Hiver: [Oakland Public Education Fund](https://www.usedby.ai/case-studies/oakland-public-education-fund-hiver.md): **61 hours**: “61 hours saved every month” (captured by usedby 2026-10-03) - Hiver: [Travelist](https://www.usedby.ai/case-studies/travelist-hiver.md): **160 hours**: “Across teams, this translates to over 160 hours saved per month” (captured by usedby 2026-10-03) - Maven AGI: [Mastermind](https://www.usedby.ai/case-studies/mastermind-maven.md): **75%**: “75% reduction in response time with 60% more contacts” (published 2025-07-28) - Maven AGI: [Clio](https://www.usedby.ai/case-studies/clio-maven.md): **4x**: “4x faster live support for technical questions due to lower ticket volume” (published 2026-02-24) ## Evidence for your decision: Maven AGI Source observations. Check the required plan and conditions before choosing. ### Documented tasks - Clio — Resolve customer support requests > Today, Agent Maven™ tackles the vast majority of chat questions across Clio’s global customer base. [Source]() · VENDOR CASE STUDY · Captured: 2026-10-05T23:48:19.666Z - Mastermind — Resolve customer support requests > By handling common inquiries, Agent Maven™ frees up more of the team’s time for nuanced issues that need a human touch. [Source]() · VENDOR CASE STUDY · Captured: 2026-10-05T23:49:19.844Z ### Choice criteria - Integration: Zendesk — Sourced observation Plan: Unknown · Checked: 2026-10-25T09:02:15.794Z > Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive. [Source]() · Vendor page - Integration: Confluence — Sourced observation Plan: Unknown · Checked: 2026-10-25T09:02:15.794Z > Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive. [Source]() · Vendor page - Integration: Notion — Sourced observation Plan: Unknown · Checked: 2026-10-25T09:02:15.794Z > Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive. [Source]() · Vendor page - Integration: Google Drive — Sourced observation Plan: Unknown · Checked: 2026-10-25T09:02:15.794Z > Maven continuously indexes your Zendesk Help Center articles and combines them with other connected sources like Confluence, Notion, or Google Drive. [Source]() · Vendor page - Integration: Zendesk — Sourced observation Plan: Unknown · Checked: 2026-10-23T23:41:46.024058+00:00 > Resolve Zendesk tickets faster with AI that reasons, acts, and learns from every conversation. [Source]() · Documented · Not tested Product: Maven Zendesk integration Setup and limits: Documented only; not\_tested. No authenticated vendor operation executed.; No capability profile or execution evidence inferred. Conditions: Documentary statement only; named account permissions and regional eligibility unknown.; Product scope needs verification ## Capabilities for agents: Maven AGI Documentation and operational tests are separate. A test covers only the stated task and operation. No reviewed capability profile yet. --- Source: https://www.usedby.ai/compare/hiver-vs-maven · How we check: https://www.usedby.ai/methodology