# Hiver vs Thena: who uses which

On usedby, 19 companies use Hiver and 13 use Thena. 1 company uses both, including Amplitude. Counts include every proof level, job-post signals included; each company keeps its proof level on each side. Latest check 2026-11-13: 28 of 32 public lines checked.

## Side by side

|  | [Hiver](https://www.usedby.ai/tools/hiver.md) | [Thena](https://www.usedby.ai/tools/thena.md) |
|---|---|---|
| Public customers | 19 | 13 |
| Confirmed | 10 | 0 |
| Observed | 9 | 12 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers (every proof level) | HR & Recruiting (2), Logistics & Supply Chain (2), Non-profit & NGO (2) | DevTools & Infrastructure (4), Artificial Intelligence (2), Data & Analytics (2) |
| Category | Help desks | Help desks |
| Free trial | Free trial or free plan available. ([hiverhq.com](https://hiverhq.com/pricing/hiver-omni), checked 2026-10-07) | — |
| Integrations | Salesforce, Hubspot, Pipedrive, Zoho CRM, Shopify, Woocommerce, Jira, Asana, Clickup, Monday.com, Linear, Slack ([hiverhq.com](https://hiverhq.com/integrations/app-library), checked 2026-10-07) | — |

## Companies that use both

Every proof level counts; the proof level of each side is shown, strongest proofs first. The first public proof is not an adoption date.

| Company | Proof, Hiver | Proof, Thena | First public proof, Hiver |
|---|---|---|---|
| [Amplitude](https://www.usedby.ai/companies/amplitude.md) | Observed | Observed | On or before December 2025 |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Hiver: [Oakland Public Education Fund](https://www.usedby.ai/case-studies/oakland-public-education-fund-hiver.md): **61 hours**: “61 hours saved every month” (captured by usedby 2026-10-03)
- Hiver: [Travelist](https://www.usedby.ai/case-studies/travelist-hiver.md): **160 hours**: “Across teams, this translates to over 160 hours saved per month” (captured by usedby 2026-10-03)

---
Source: https://www.usedby.ai/compare/hiver-vs-thena · How we check: https://www.usedby.ai/methodology