# Kore.ai vs Writer: who uses which

On usedby, 36 companies use Kore.ai and 74 use Writer. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 77 of 110 public lines checked.

## Side by side

|  | [Kore.ai](https://www.usedby.ai/tools/kore-ai.md) | [Writer](https://www.usedby.ai/tools/writer.md) |
|---|---|---|
| Public customers | 36 | 74 |
| Confirmed | 3 | 63 |
| Observed | 33 | 11 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Banking & Mortgages (5), Energy, Utilities & Cleantech (3), Insurance & InsurTech (3) | HealthTech & Digital Health (7), Marketing Tech (7), Fintech & Payments (5) |
| Category | Enterprise AI Platforms | Enterprise AI Platforms |
| Security | SOC 2 Type II, PCI DSS, ISO 27001 ([trust.kore.ai](https://trust.kore.ai/), checked 2026-10-04) | SOC 2 Type II, ISO 27001 ([writer.com](https://writer.com/trust/), checked 2026-10-03) |
| Your data | Not used to train models by default. ([kore.ai](https://www.kore.ai/privacy-policy), checked 2026-10-04) | Not used to train models by default. ([writer.com](https://writer.com/trust/), checked 2026-10-03) |
| Integrations | Google Ads, Gmail, ServiceNow, X (Twitter), Freshdesk, Hubspot, Salesforce, Outlook, Zendesk, SurveyMonkey, Acuity, Asana ([marketplace.kore.ai](https://marketplace.kore.ai/), checked 2026-10-04) | Snowflake, Salesforce, Contentful, Adobe Experience Manager, Asana, Atlassian, Databricks, FactSet, Gong, Google BigQuery, Google Workspace, HubSpot ([writer.com](https://writer.com/product/connectors/), checked 2026-10-03) |
| Data processing terms | — | A data processing agreement is available. ([writer.com](https://writer.com/legal/data-processing/), checked 2026-10-03) |
| Free trial | — | Free trial or free plan available. ([writer.com](https://writer.com/plans/), checked 2026-10-03) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Kore.ai: [Autodoc](https://www.usedby.ai/case-studies/autodoc-kore-ai.md): **30%**: “30% reduction in human agent workload” (captured by usedby 2026-10-02)
- Kore.ai: [AMD](https://www.usedby.ai/case-studies/amd-kore-ai.md): **80%**: “80% HR resolution time reduction” (captured by usedby 2026-10-02)

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Source: https://www.usedby.ai/compare/kore-ai-vs-writer · How we check: https://www.usedby.ai/methodology