# Live Person vs Rasa: who uses which

On usedby, 41 companies use Live Person and 17 use Rasa. No company is listed with both yet. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side. Latest check 2026-10-08: 54 of 58 public lines checked.

## Side by side

|  | [Live Person](https://www.usedby.ai/tools/live-person.md) | [Rasa](https://www.usedby.ai/tools/rasa.md) |
|---|---|---|
| Public customers | 41 | 17 |
| Confirmed | 16 | 16 |
| Observed | 25 | 1 |
| Signals (job posts) | 0 | 0 |
| Top industries of customers | Banking & Mortgages (6), Telecommunications (5), Crypto & Web3 (2) | DevTools & Infrastructure (2), Telecommunications (2), Fintech & Payments (1) |
| Category | Chatbots & Live Chat | Chatbots & Live Chat |
| Integrations | Salesforce, Microsoft Dynamics, ServiceNow, Oracle, Zendesk, Contentful, Google Contact Center AI, Adobe Experience Cloud, Tenfold, Workato, Shopify, BigCommerce ([liveperson.com](https://www.liveperson.com/products/integrations/), checked 2026-10-04) | — |
| Data processing terms | — | A data processing agreement is available. ([rasa.com](https://rasa.com/dpa), checked 2026-10-08) |
| Free trial | — | Free trial or free plan available. ([rasa.com](https://rasa.com/pricing), checked 2026-10-08) |

## Published results

Reviewed stories only; usedby did not measure the figures.

- Rasa: [PicPay](https://www.usedby.ai/case-studies/picpay-rasa.md): **100,000 users per day**: “averaging 100,000 users per day during the first week” (captured by usedby 2026-10-08)
- Rasa: [T-Mobile](https://www.usedby.ai/case-studies/t-mobile-rasa.md): **10%**: “T-Mobile's virtual assistant has reached 10% of Messaging customers” (published 2025-01-01)

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Source: https://www.usedby.ai/compare/live-person-vs-rasa · How we check: https://www.usedby.ai/methodology